Intuitive
Customer Service Associate (German Speaker)(m/w/x)
Full-timeWith HomeofficeJunior
Aubonne
New Job?Nejo!
Your personal AI career agent
INIntuitive
Business Process Specialist(m/w/x)
Aubonne
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Optimizing business processes and system solutions for robotic-assisted surgery products. 5+ years relevant service experience, with 2+ years in medical devices, preferred. Working with cutting-edge AI and automation tools.
Requirements
- Minimum of a bachelor’s degree
- 5+ years relevant service work experience preferred
- 2+ years medical device service experience preferred
- Proficient understanding of CRM and ERP systems
- Proficient understanding of AI and automation tools
- Proficient understanding of process mining applications
- Experience with EDI and reporting tools preferred
- Proficiency in Microsoft Office applications
- Independent work, multitasking, and prioritization skills
- Ability to work in cross-functional teams
- Strong understanding of diverse business processes
- Strong attention to detail and organization
- Effective analytical and problem-solving skills
- Strong communication and interpersonal skills
- Fluency in English
Tasks
- Optimize and implement efficient business processes
- Identify and develop new business system solutions
- Analyze user needs to recommend system standards
- Determine root causes for production issues
- Provide daily operational support to service users
- Maintain customer, price, and material master data
- Manage system tables and configurations
- Partner with IT to define future requirements
- Monitor and escalate reported application issues
- Evaluate metrics to improve productivity and quality
- Create user requirements and functional specifications
- Develop and execute comprehensive test plans
- Conduct integration and user acceptance testing
- Create and maintain process training documentation
- Train end users on operational business systems
- Document standard operating procedures and best practices
- Represent the department throughout project lifecycles
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Salesforce
- SAP
- Automation Anywhere
- UiPath
- MIMICA
- AA Process Discovery
- EDI
- SAP BI
- Tableau
- Microsoft Office
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Intuitive and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Callista Group AG
ServiceNow Experts(m/w/x)
Full-timeFreelanceRemoteSeniorZürich, Luzern, Lausanne, Bern, Winterthur, Sankt Gallen - Sword Technologies SA
ServiceNow Architect/Solution Designer(m/w/x)
Full-timeWith HomeofficeManagementEysinsfrom CHF 140,000 / year - Helen of Troy
Customer Service Specialist(m/w/x)
Full-timeWith HomeofficeExperiencedBussigny - SHQ Medtronic Int. Trading Sàrl
International Marketing Operations Consultant(m/w/x)
Full-timeRemoteSeniorLausannefrom 134,400 / year
INIntuitive
Business Process Specialist(m/w/x)
Aubonne
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Optimizing business processes and system solutions for robotic-assisted surgery products. 5+ years relevant service experience, with 2+ years in medical devices, preferred. Working with cutting-edge AI and automation tools.
Requirements
- Minimum of a bachelor’s degree
- 5+ years relevant service work experience preferred
- 2+ years medical device service experience preferred
- Proficient understanding of CRM and ERP systems
- Proficient understanding of AI and automation tools
- Proficient understanding of process mining applications
- Experience with EDI and reporting tools preferred
- Proficiency in Microsoft Office applications
- Independent work, multitasking, and prioritization skills
- Ability to work in cross-functional teams
- Strong understanding of diverse business processes
- Strong attention to detail and organization
- Effective analytical and problem-solving skills
- Strong communication and interpersonal skills
- Fluency in English
Tasks
- Optimize and implement efficient business processes
- Identify and develop new business system solutions
- Analyze user needs to recommend system standards
- Determine root causes for production issues
- Provide daily operational support to service users
- Maintain customer, price, and material master data
- Manage system tables and configurations
- Partner with IT to define future requirements
- Monitor and escalate reported application issues
- Evaluate metrics to improve productivity and quality
- Create user requirements and functional specifications
- Develop and execute comprehensive test plans
- Conduct integration and user acceptance testing
- Create and maintain process training documentation
- Train end users on operational business systems
- Document standard operating procedures and best practices
- Represent the department throughout project lifecycles
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Salesforce
- SAP
- Automation Anywhere
- UiPath
- MIMICA
- AA Process Discovery
- EDI
- SAP BI
- Tableau
- Microsoft Office
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Intuitive and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Intuitive
Industry
Healthcare
Description
The company is a pioneer and market leader in robotic-assisted surgery, committed to advancing minimally invasive care.
Not a perfect match?
- Intuitive
Customer Service Associate (German Speaker)(m/w/x)
Full-timeWith HomeofficeJuniorAubonne - Callista Group AG
ServiceNow Experts(m/w/x)
Full-timeFreelanceRemoteSeniorZürich, Luzern, Lausanne, Bern, Winterthur, Sankt Gallen - Sword Technologies SA
ServiceNow Architect/Solution Designer(m/w/x)
Full-timeWith HomeofficeManagementEysinsfrom CHF 140,000 / year - Helen of Troy
Customer Service Specialist(m/w/x)
Full-timeWith HomeofficeExperiencedBussigny - SHQ Medtronic Int. Trading Sàrl
International Marketing Operations Consultant(m/w/x)
Full-timeRemoteSeniorLausannefrom 134,400 / year