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Associate, Client Success Manager (German)(m/w/x)
Consultative partnerships with private markets data experts at a global investment tech firm. 3+ years client-facing finance/SaaS experience required. Flexible time off, education reimbursement.
Requirements
- Strong cross-functional relationship building
- Translating data and product expertise into guidance
- Proactive identification of client experience enhancements
- 3+ years client-facing experience in finance, SaaS, technology
- Collaborative and initiative-taking peer support
- Solutions-oriented mindset for product/journey improvements
- Strong internal and external relationship building
- Collaborative and transparent approach
- Promotion of open, honest communication
- Encouragement of cross-functional alignment
- Thriving in entrepreneurial environments
- Resilience and agility in ambiguity
- Full professional proficiency in German
- Based in Frankfurt, Germany
Tasks
- Build deep, consultative partnerships with client experts
- Serve as a private markets data expert
- Shape client workflows and drive best-practice adoption
- Elevate Preqin’s strategic value across organizations
- Partner with Client Engagement team for seamless client experience
- Support onboarding, adoption, and renewal processes
- Understand and align with client objectives
- Master Preqin’s data and its applications
- Build expertise in eFront and Aladdin
- Identify upsell and cross-sell opportunities
- Collaborate with Client Engagement and Sales
- Resolve issues and escalate concerns
- Partner with Product, Data, and Engineering
- Incorporate client feedback into roadmap planning
- Strengthen alignment across Aladdin Client Business
- Ensure cohesive, high-quality support post-acquisition
- Contribute to operational improvement initiatives
- Streamline internal processes
- Continuously improve client experience
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Native
Benefits
Retirement Plans
- Retirement investment and tools
Learning & Development
- Education reimbursement
Mental Health Support
- Physical health and emotional well-being resources
Family Support
- Family support programs
Workation & Sabbatical
- Flexible Time Off
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Associate, Client Success Manager (German)(m/w/x)
Consultative partnerships with private markets data experts at a global investment tech firm. 3+ years client-facing finance/SaaS experience required. Flexible time off, education reimbursement.
Requirements
- Strong cross-functional relationship building
- Translating data and product expertise into guidance
- Proactive identification of client experience enhancements
- 3+ years client-facing experience in finance, SaaS, technology
- Collaborative and initiative-taking peer support
- Solutions-oriented mindset for product/journey improvements
- Strong internal and external relationship building
- Collaborative and transparent approach
- Promotion of open, honest communication
- Encouragement of cross-functional alignment
- Thriving in entrepreneurial environments
- Resilience and agility in ambiguity
- Full professional proficiency in German
- Based in Frankfurt, Germany
Tasks
- Build deep, consultative partnerships with client experts
- Serve as a private markets data expert
- Shape client workflows and drive best-practice adoption
- Elevate Preqin’s strategic value across organizations
- Partner with Client Engagement team for seamless client experience
- Support onboarding, adoption, and renewal processes
- Understand and align with client objectives
- Master Preqin’s data and its applications
- Build expertise in eFront and Aladdin
- Identify upsell and cross-sell opportunities
- Collaborate with Client Engagement and Sales
- Resolve issues and escalate concerns
- Partner with Product, Data, and Engineering
- Incorporate client feedback into roadmap planning
- Strengthen alignment across Aladdin Client Business
- Ensure cohesive, high-quality support post-acquisition
- Contribute to operational improvement initiatives
- Streamline internal processes
- Continuously improve client experience
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Native
Benefits
Retirement Plans
- Retirement investment and tools
Learning & Development
- Education reimbursement
Mental Health Support
- Physical health and emotional well-being resources
Family Support
- Family support programs
Workation & Sabbatical
- Flexible Time Off
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Preqin
Industry
FinancialServices
Description
Preqin, part of BlackRock’s Aladdin Client Business, transforms how private markets data and technology power investment decisions globally.
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