Kursaal Bern AG
Front Office Manager(m/w/x)
Full-timeOn-siteExperienced
Bern
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KU
Kursaal Bern AGAssistant Front Desk Manager(m/w/x)
Bern
Full-timeOn-siteExperienced
Description
You will drive the hotel's daily operations by leading the front office team, managing guest relations, and overseeing financial processes to ensure the highest service standards are met.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Professional experience in front office
- •Experience within Accor Group ideally
- •Previous management experience
- •Excellent knowledge of hotel IT systems
- •Understanding of front office processes
- •Very good German and English skills
- •Resilience, structure, and responsibility
- •Hands-on mentality and detail orientation
- •Commitment to guests and team
Education
High school diploma
OR
Vocational certification
OR
Bachelor's degree
OR
Master's degree
Tasks
- •Support the Front Office Manager with operational management
- •Manage guest services and professional upselling
- •Handle complaint and feedback management professionally
- •Lead, train, and develop the front office team
- •Ensure structured information flow within the team
- •Manage administrative and finance-related processes
- •Oversee cash management, accounting, and credit policy
- •Perform regular quality controls and manager-on-duty assignments
- •Implement Swissôtel and Accor service standards
Tools & Technologies
PMS Opera Cloud
Languages
German – Business Fluent
English – Business Fluent
Benefits
Other Benefits
- •Modern employment conditions
- •Attractive social benefits
- •In-house fringe benefits
Free or Subsidized Food
- •Discounted staff meals
Career Advancement
- •Development and career opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Kursaal Bern AG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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KU
Kursaal Bern AGAssistant Front Desk Manager(m/w/x)
Bern
Full-timeOn-siteExperienced
New Job?Nejo!
The AI Job Search Engine
Description
You will drive the hotel's daily operations by leading the front office team, managing guest relations, and overseeing financial processes to ensure the highest service standards are met.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Professional experience in front office
- •Experience within Accor Group ideally
- •Previous management experience
- •Excellent knowledge of hotel IT systems
- •Understanding of front office processes
- •Very good German and English skills
- •Resilience, structure, and responsibility
- •Hands-on mentality and detail orientation
- •Commitment to guests and team
Education
High school diploma
OR
Vocational certification
OR
Bachelor's degree
OR
Master's degree
Tasks
- •Support the Front Office Manager with operational management
- •Manage guest services and professional upselling
- •Handle complaint and feedback management professionally
- •Lead, train, and develop the front office team
- •Ensure structured information flow within the team
- •Manage administrative and finance-related processes
- •Oversee cash management, accounting, and credit policy
- •Perform regular quality controls and manager-on-duty assignments
- •Implement Swissôtel and Accor service standards
Tools & Technologies
PMS Opera Cloud
Languages
German – Business Fluent
English – Business Fluent
Benefits
Other Benefits
- •Modern employment conditions
- •Attractive social benefits
- •In-house fringe benefits
Free or Subsidized Food
- •Discounted staff meals
Career Advancement
- •Development and career opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Kursaal Bern AG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Kursaal Bern AG
Industry
Hospitality
Description
Kursaal Bern AG is a versatile service provider in the congress, hospitality and entertainment business, offering a congress centre, 4* Superior Swissôtel, Restaurants & Bars, and the Grand Casino Bern.
Not a perfect match?
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