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TH
The Fork
5d ago

Account Manager(m/w/x)

Hamburg
Full-timeWith Home OfficeExperienced

Description

You will drive the success of partner restaurants by managing their growth strategy and digital presence. Your day-to-day involves building strong relationships while optimizing their revenue and marketing.

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Requirements

  • Fluency in German and English
  • Experience in account management or related role
  • Self-driven and results-oriented professional
  • Confidence in phone-based commercial negotiations
  • Understanding of revenue management and performance
  • Analytical and creative problem-solving skills
  • Ability to build long-term business relationships
  • Autonomous management of KPIs and metrics
  • Adept management of multiple projects
  • Ability to work on hybrid basis
  • Experience in Internet, digital, or tech
  • Background in pitching and selling promotions
  • Comfort managing high volume call activity
  • Experience handling large account portfolios
  • Organized performance in fast-paced environments

Tasks

  • Manage relationships with a portfolio of restaurants
  • Drive monthly revenue growth through solution sales
  • Serve as the primary point of contact for clients
  • Provide support via email and phone
  • Advise on positioning, revenue management, and marketing
  • Execute action plans with sales and marketing teams
  • Develop promotional plans including festivals and loyalty programs
  • Negotiate win-win conditions to optimize restaurant margins
  • Increase seat-occupancy rates through strategic planning
  • Monitor compliance with quality policies and terms
  • Ensure an excellent B2C user experience
  • Provide tool training and technical support
  • Collaborate with departments to improve product relevance

Languages

GermanNative

EnglishBusiness Fluent

Benefits

Job Security

  • Permanent contract

Flexible Working

  • Flexible working environment
  • 2 days home office
  • Additional remote work flexibility

Competitive Pay

  • Competitive fixed salary

Bonuses & Incentives

  • Bonus

Informal Culture

  • International teams
  • Multicultural environment
  • Highly inclusive working environment

Corporate Discounts

  • Lifestyle benefits

Learning & Development

  • Continuous learning programs
  • Development programs

Mental Health Support

  • Free Calm app access

Generous Parental Leave

  • 12-week paid parental leave
  • 12-week paid caregiver leave

Other Benefits

  • Life insurance
  • Disability insurance

Retirement Plans

  • Attractive pension plans

Free or Subsidized Food

  • Modern offices with dining

Snacks & Drinks

  • Coffee point
  • Leisure area

Team Events

  • Team building events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of The Fork and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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