connexta Group Services GmbH
IT-Consultant(m/w/x)
Full-timeWith HomeofficeExperienced
Kempten (Allgäu)
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FRFrisbii
Account Manager(m/w/x)
Kempten (Allgäu), Berlin, Hamburg, Frankfurt am Main
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Proactive consulting for German-speaking customers, analyzing platform usage and deriving solutions for a SaaS platform. In-depth customer management and business understanding required. Direct impact on company success.
Requirements
- In-depth customer management and business understanding
- Building and maintaining customer relationships
- Proactive consulting and support skills
- Up-selling and cross-selling skills
- Effective stakeholder management and communication
- Customer inquiry handling and problem-solving
- Willingness to deepen software expertise
- Objectivity and empathy in conflict management
- KPI monitoring and customer satisfaction focus
- Ability to provide customer-driven feedback
- Experience in Customer Success or Account Management
- Understanding of Subscription Management processes
- Excellent German and English communication skills
- Strong interpersonal skills with decision-makers
- Analytical, solution-oriented mindset and self-initiative
- Independent and structural account management
- Hands-on mentality and active problem-solving
- Strong customer focus and prioritization
Tasks
- Manage German-speaking customers as their central contact
- Analyze business requirements and technical details
- Proactively derive targeted solutions for customer needs
- Foster long-term relationships between customers and internal teams
- Conduct regular business reviews to analyze platform usage
- Provide recommendations to optimize SaaS platform performance
- Identify and advise on up-selling and cross-selling opportunities
- Manage internal and external stakeholder communication
- Resolve customer inquiries and technical problems quickly
- Develop in-depth expertise in the company's software
- Handle challenging conversations with an objective, empathetic approach
- Monitor KPIs to ensure long-term customer retention
- Share customer feedback with the product team for improvements
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- SaaS
Benefits
Startup Environment
- Dynamic and growing company
Informal Culture
- Room for creativity
- Motivated team
- Open and appreciative culture
Purpose-Driven Work
- Direct impact on success
Learning & Development
- Professional and personal development
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Frisbii and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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FRFrisbii
Account Manager(m/w/x)
Kempten (Allgäu), Berlin, Hamburg, Frankfurt am Main
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Proactive consulting for German-speaking customers, analyzing platform usage and deriving solutions for a SaaS platform. In-depth customer management and business understanding required. Direct impact on company success.
Requirements
- In-depth customer management and business understanding
- Building and maintaining customer relationships
- Proactive consulting and support skills
- Up-selling and cross-selling skills
- Effective stakeholder management and communication
- Customer inquiry handling and problem-solving
- Willingness to deepen software expertise
- Objectivity and empathy in conflict management
- KPI monitoring and customer satisfaction focus
- Ability to provide customer-driven feedback
- Experience in Customer Success or Account Management
- Understanding of Subscription Management processes
- Excellent German and English communication skills
- Strong interpersonal skills with decision-makers
- Analytical, solution-oriented mindset and self-initiative
- Independent and structural account management
- Hands-on mentality and active problem-solving
- Strong customer focus and prioritization
Tasks
- Manage German-speaking customers as their central contact
- Analyze business requirements and technical details
- Proactively derive targeted solutions for customer needs
- Foster long-term relationships between customers and internal teams
- Conduct regular business reviews to analyze platform usage
- Provide recommendations to optimize SaaS platform performance
- Identify and advise on up-selling and cross-selling opportunities
- Manage internal and external stakeholder communication
- Resolve customer inquiries and technical problems quickly
- Develop in-depth expertise in the company's software
- Handle challenging conversations with an objective, empathetic approach
- Monitor KPIs to ensure long-term customer retention
- Share customer feedback with the product team for improvements
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- SaaS
Benefits
Startup Environment
- Dynamic and growing company
Informal Culture
- Room for creativity
- Motivated team
- Open and appreciative culture
Purpose-Driven Work
- Direct impact on success
Learning & Development
- Professional and personal development
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Frisbii and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Frisbii
Industry
Sales
Description
Frisbii is a dynamic, growing company with plenty of room for creativity and a motivated team with an open, appreciative company culture.
Not a perfect match?
- connexta Group Services GmbH
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Consultant Dachser Platform Product Success & Solutions(m/w/x)
Full-timeWith HomeofficeExperiencedKempten (Allgäu) - Champignon-Hofmeister Familienunternehmen
Nationaler Key Account Manager(m/w/x)
Full-timeWith HomeofficeExperiencedLauben - Paul Hartmann AG
Account Manager Klinik(m/w/x)
Full-timeWith HomeofficeJuniorKempten (Allgäu), Ravensburg, Ulm, Heidenheim an der Brenz, Göppingen