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EVEvooq

Account Manager - Software & Data(m/w/x)

Zürich
Full-timeWith Home OfficeSenior

Client relationship management for wealth management software at a Swiss fintech. 5+ years client-facing experience required. Employee input valued.

Requirements

  • Bachelor's degree in Business, Technology, or related field
  • 5+ years proven experience as Account Manager or similar client-facing role
  • Exceptional relationship-building and communication skills
  • Demonstrated ability to achieve upselling and cross-selling targets
  • Strong negotiation and contract management skills
  • Proficiency in data analysis and reporting tools
  • Strategic thinking and ability to develop/execute account plans
  • Client-focused mindset and commitment to satisfaction
  • Strong collaboration skills and ability to work across teams
  • Fluency in German and English required; French is a strong asset

Tasks

  • Ensure client satisfaction and positive experience
  • Serve as main point of contact and trusted advisor
  • Build strong, long-lasting client relationships
  • Identify new client requirements
  • Drive upsell and cross-sell opportunities
  • Extract maximum value from Evooq platform for clients
  • Address client feedback and concerns effectively
  • Facilitate issue resolution and enhance satisfaction
  • Act as internal voice of clients within Evooq
  • Offer expert guidance and support to clients
  • Develop account plans and strategies
  • Achieve revenue targets and growth objectives
  • Manage contract negotiations and renewals
  • Ensure proper execution of contractual aspects
  • Oversee account receivables and timely payments
  • Maximize client utilization of Evooq products
  • Provide guidance and best practices
  • Inform clients about new products and features
  • Understand evolving client needs
  • Align Evooq solutions with client needs
  • Track and analyze key account metrics
  • Generate insights for continuous improvement
  • Collaborate with internal teams
  • Maintain accurate CRM data
  • Provide regular updates to leadership

Work Experience

  • 5 years

Education

  • Bachelor's degree

Languages

  • GermanNative
  • EnglishNative
  • FrenchBasic

Tools & Technologies

  • data analysis and reporting tools

Benefits

Purpose-Driven Work

  • Employee input valued
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Evooq and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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