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.EV Field Service Engineer(m/w/x)
Remote monitoring and firmware patching for EV chargers at world's largest inverter manufacturer. Hands-on electro-technical experience required. Mobility package with e-bikes, KPI-based bonus payments.
Requirements
- Hands-on electro-technical experience
- Passion for green technology
- Strong hands-on skills and analysis abilities
- On-site troubleshooting and resolution
- Strong TCP/IP network system knowledge
- Command-line troubleshooting experience
- OCPP and Modbus-TCP communication protocols experience (advantageous)
- Electrical single-line diagram interpretation
- Advanced Microsoft Excel skills
- Professional statistical analysis software skills
- Linux proficiency (advantageous)
- Strong communication skills
- Assisting non-technical customers
- English proficiency (B2 level or higher)
- German proficiency (big plus)
- Based in Germany
- Flexibility for occasional travel
- EU passport or valid work permit
- Relocation considered for exceptional candidates
Tasks
- Proactively monitor EV chargers remotely
- Diagnose and resolve charger malfunctions
- Explain issues clearly to customers
- Implement remote reboots and settings modifications
- Patch firmware to ensure high fleet availability
- Align with customer commissioning requirements
- Provide remote commissioning support
- Coordinate on-site commissioning with installers
- Integrate EV chargers into customer systems
- Lead on-site troubleshooting for complex issues
- Replace malfunctioning components safely
- Develop expertise in Sungrow’s monitoring tools
- Document recurring quality problems
- Maintain customer and issue databases
- Improve data processing techniques
Work Experience
- 2 - 5 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- TCP/IP
- OCPP
- Modbus-TCP
- Microsoft Excel
- Linux
Benefits
Company Bike
- Mobility package (E-bikes)
Bonuses & Incentives
- Bonus payments based on KPIs
Informal Culture
- Multinational team
Learning & Development
- Technical and commercial knowledge enhancement
- Technical and commercial training in Germany
Other Benefits
- Visits to R&D facility in China
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.EV Field Service Engineer(m/w/x)
Remote monitoring and firmware patching for EV chargers at world's largest inverter manufacturer. Hands-on electro-technical experience required. Mobility package with e-bikes, KPI-based bonus payments.
Requirements
- Hands-on electro-technical experience
- Passion for green technology
- Strong hands-on skills and analysis abilities
- On-site troubleshooting and resolution
- Strong TCP/IP network system knowledge
- Command-line troubleshooting experience
- OCPP and Modbus-TCP communication protocols experience (advantageous)
- Electrical single-line diagram interpretation
- Advanced Microsoft Excel skills
- Professional statistical analysis software skills
- Linux proficiency (advantageous)
- Strong communication skills
- Assisting non-technical customers
- English proficiency (B2 level or higher)
- German proficiency (big plus)
- Based in Germany
- Flexibility for occasional travel
- EU passport or valid work permit
- Relocation considered for exceptional candidates
Tasks
- Proactively monitor EV chargers remotely
- Diagnose and resolve charger malfunctions
- Explain issues clearly to customers
- Implement remote reboots and settings modifications
- Patch firmware to ensure high fleet availability
- Align with customer commissioning requirements
- Provide remote commissioning support
- Coordinate on-site commissioning with installers
- Integrate EV chargers into customer systems
- Lead on-site troubleshooting for complex issues
- Replace malfunctioning components safely
- Develop expertise in Sungrow’s monitoring tools
- Document recurring quality problems
- Maintain customer and issue databases
- Improve data processing techniques
Work Experience
- 2 - 5 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- TCP/IP
- OCPP
- Modbus-TCP
- Microsoft Excel
- Linux
Benefits
Company Bike
- Mobility package (E-bikes)
Bonuses & Incentives
- Bonus payments based on KPIs
Informal Culture
- Multinational team
Learning & Development
- Technical and commercial knowledge enhancement
- Technical and commercial training in Germany
Other Benefits
- Visits to R&D facility in China
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Sungrow
Industry
Manufacturing
Description
Sungrow is a leader in solar inverter research and development, providing solutions for various renewable energy applications.
Not a perfect match?
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