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Workplace Operations Manager(m/w/x)
Overseeing Berlin Hub facility operations, managing HVAC/electrical/plumbing systems at an AI productivity platform. 5+ years in workplace operations or facilities management for large office environments required. Life care, mental health care, and ample defined time off.
Requirements
- 5+ years of workplace operations, facilities management, or technical building operations experience
- Experience supporting operations in large or growing office environments
- Strong knowledge of vendor management, facilities systems, and preventative maintenance programs
- Familiarity with workplace safety, regulatory compliance, and building operations in Germany
- Strong organizational and problem-solving skills with proactive approach to operational improvements
- Ability to balance operational reliability with people-centered workplace experience
- Strong communication skills and collaboration with internal teams, vendors, and building partners
- Experience with workplace management systems, ticketing tools, or facilities platforms (a plus)
- Mindset of ownership and continuous improvement in workplace operations
- Independent work, proactive task management, efficient execution, effective collaboration, and thriving in fast-paced environments
Tasks
- Oversee Berlin Hub facility operations
- Manage building systems (HVAC, electrical, plumbing)
- Implement preventative maintenance programs
- Coordinate reactive facility repairs
- Manage end-to-end vendor relationships
- Negotiate vendor contracts
- Track vendor SLA performance
- Manage vendor performance
- Optimize vendor costs
- Collaborate with landlord and property management
- Ensure smooth daily building operations
- Resolve building infrastructure issues
- Ensure German occupational health compliance
- Ensure fire safety compliance
- Ensure workplace regulations compliance
- Coordinate safety inspections
- Manage safety documentation
- Organize safety drills
- Ensure workplace readiness
- Support emergency response planning
- Support business continuity efforts
- Collaborate with Global Security and IT
- Partner with Workplace Experience and Real Estate teams
- Support seating strategy, capacity, and space optimization
- Drive workplace sustainability initiatives
- Promote energy efficiency
- Implement waste reduction programs
- Ensure responsible procurement practices
- Oversee operational reporting
- Track energy consumption
- Monitor maintenance costs
- Analyze space utilization
- Track workplace KPIs
- Develop operational processes
- Create operational documentation
- Design reporting structures
- Collaborate with IT, Security, Finance, Legal, and People teams
- Ensure a reliable and well-run workplace
Work Experience
- 5 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Competitive Pay
- Competitive pay
Other Benefits
- Life care
- Risk benefits
- Comprehensive relocation support
- Visa assistance
- Destination services
Mental Health Support
- Mental health care
More Vacation Days
- Ample and defined time off
Modern Equipment
- Home office setup support
Additional Allowances
- Wellness stipends
- Pet care stipends
- Relocation bonus
Learning & Development
- Learning and development opportunities
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Workplace Operations Manager(m/w/x)
Overseeing Berlin Hub facility operations, managing HVAC/electrical/plumbing systems at an AI productivity platform. 5+ years in workplace operations or facilities management for large office environments required. Life care, mental health care, and ample defined time off.
Requirements
- 5+ years of workplace operations, facilities management, or technical building operations experience
- Experience supporting operations in large or growing office environments
- Strong knowledge of vendor management, facilities systems, and preventative maintenance programs
- Familiarity with workplace safety, regulatory compliance, and building operations in Germany
- Strong organizational and problem-solving skills with proactive approach to operational improvements
- Ability to balance operational reliability with people-centered workplace experience
- Strong communication skills and collaboration with internal teams, vendors, and building partners
- Experience with workplace management systems, ticketing tools, or facilities platforms (a plus)
- Mindset of ownership and continuous improvement in workplace operations
- Independent work, proactive task management, efficient execution, effective collaboration, and thriving in fast-paced environments
Tasks
- Oversee Berlin Hub facility operations
- Manage building systems (HVAC, electrical, plumbing)
- Implement preventative maintenance programs
- Coordinate reactive facility repairs
- Manage end-to-end vendor relationships
- Negotiate vendor contracts
- Track vendor SLA performance
- Manage vendor performance
- Optimize vendor costs
- Collaborate with landlord and property management
- Ensure smooth daily building operations
- Resolve building infrastructure issues
- Ensure German occupational health compliance
- Ensure fire safety compliance
- Ensure workplace regulations compliance
- Coordinate safety inspections
- Manage safety documentation
- Organize safety drills
- Ensure workplace readiness
- Support emergency response planning
- Support business continuity efforts
- Collaborate with Global Security and IT
- Partner with Workplace Experience and Real Estate teams
- Support seating strategy, capacity, and space optimization
- Drive workplace sustainability initiatives
- Promote energy efficiency
- Implement waste reduction programs
- Ensure responsible procurement practices
- Oversee operational reporting
- Track energy consumption
- Monitor maintenance costs
- Analyze space utilization
- Track workplace KPIs
- Develop operational processes
- Create operational documentation
- Design reporting structures
- Collaborate with IT, Security, Finance, Legal, and People teams
- Ensure a reliable and well-run workplace
Work Experience
- 5 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Competitive Pay
- Competitive pay
Other Benefits
- Life care
- Risk benefits
- Comprehensive relocation support
- Visa assistance
- Destination services
Mental Health Support
- Mental health care
More Vacation Days
- Ample and defined time off
Modern Equipment
- Home office setup support
Additional Allowances
- Wellness stipends
- Pet care stipends
- Relocation bonus
Learning & Development
- Learning and development opportunities
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Superhuman
Industry
IT
Description
The company is an AI productivity platform that empowers users to eliminate busywork and enhance communication.
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