IMS Nanofabrication GmbH
Teamleader IT-Support(m/w/x)
Full-timeWith HomeofficeExperienced
Brunn am Gebirge
from 65,000 / year
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SPSportradar
Team Lead – End User Support(m/w/x)
Wien
Full-timeWith Home OfficeSenior
Nejo AI Summary
Leading a distributed support team for sports data and audiovisual services to bookmakers. Leadership of distributed IT support teams and operational performance management experience required. Global team collaboration, structured development plans.
Requirements
- Leadership and people-management skills
- Experience in IT customer support
- Experience managing performance and operations
- Communication and stakeholder management skills
- Experience in enterprise IT environments
- Proficiency with modern workplace platforms
- Familiarity with ITIL processes
- Experience with cloud infrastructure
- Organizational and documentation skills
- Proactive and service-oriented mindset
- Willingness to travel across Europe
- Enjoyment of leading and developing people
- Passion for service excellence
- Ownership and proactive improvement drive
- Ability to thrive in international environments
- Comfort balancing leadership and operations
- Interest in building scalable support models
- Adaptability to new technologies
Tasks
- Lead and grow a distributed support team
- Ensure high-quality end-user service delivery
- Monitor performance metrics and KPIs
- Drive continuous improvement and operational excellence
- Coach team members through development plans
- Manage daily operations and incident escalations
- Collaborate with global IT and stakeholders
- Oversee hardware and software installations
- Manage IT assets and technical documentation
- Align activities with ITIL and company standards
- Foster a collaborative and safe team culture
- Execute service optimization initiatives
Work Experience
- 5 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Azure
- Office 365
- Exchange
- ITIL
Benefits
Retirement Plans
- Retirement pension
Other Benefits
- Insurance plan
- Women in Tech group
- Pride group
Informal Culture
- Collaborative work environment
- Vibrant and inclusive community
Learning & Development
- Professional and personal development plan
Career Advancement
- Career development opportunities
Team Events
- Social and sports culture
- Innovative cross-team challenges
- Office sports tournaments
- Beer brewing competitions
Healthcare & Fitness
- Physical exercise and fun
Public Transport Subsidies
- Company-paid Öffi-Ticket
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Sportradar and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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SPSportradar
Team Lead – End User Support(m/w/x)
Wien
Full-timeWith Home OfficeSenior
Nejo AI Summary
Leading a distributed support team for sports data and audiovisual services to bookmakers. Leadership of distributed IT support teams and operational performance management experience required. Global team collaboration, structured development plans.
Requirements
- Leadership and people-management skills
- Experience in IT customer support
- Experience managing performance and operations
- Communication and stakeholder management skills
- Experience in enterprise IT environments
- Proficiency with modern workplace platforms
- Familiarity with ITIL processes
- Experience with cloud infrastructure
- Organizational and documentation skills
- Proactive and service-oriented mindset
- Willingness to travel across Europe
- Enjoyment of leading and developing people
- Passion for service excellence
- Ownership and proactive improvement drive
- Ability to thrive in international environments
- Comfort balancing leadership and operations
- Interest in building scalable support models
- Adaptability to new technologies
Tasks
- Lead and grow a distributed support team
- Ensure high-quality end-user service delivery
- Monitor performance metrics and KPIs
- Drive continuous improvement and operational excellence
- Coach team members through development plans
- Manage daily operations and incident escalations
- Collaborate with global IT and stakeholders
- Oversee hardware and software installations
- Manage IT assets and technical documentation
- Align activities with ITIL and company standards
- Foster a collaborative and safe team culture
- Execute service optimization initiatives
Work Experience
- 5 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Azure
- Office 365
- Exchange
- ITIL
Benefits
Retirement Plans
- Retirement pension
Other Benefits
- Insurance plan
- Women in Tech group
- Pride group
Informal Culture
- Collaborative work environment
- Vibrant and inclusive community
Learning & Development
- Professional and personal development plan
Career Advancement
- Career development opportunities
Team Events
- Social and sports culture
- Innovative cross-team challenges
- Office sports tournaments
- Beer brewing competitions
Healthcare & Fitness
- Physical exercise and fun
Public Transport Subsidies
- Company-paid Öffi-Ticket
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Sportradar and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Sportradar
Industry
IT
Description
The company is a worldwide leader in sports data and audiovisual services for bookmakers, offering data-driven marketing services for betting operators.
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