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Solution Manager in Customer Life Cycle Management(m/w/x)
Leading technical teams, coordinating requirement engineering, and executing security tests for Customer Life Cycle Management solutions at a domestic financial institution. Experience in product-driven environments and Quality Assurance required. Seven restaurants and cafeterias, fully equipped health center, medical services during working hours.
Requirements
- Experience in Quality Assurance
- Familiarity with Jira, Confluence, or Service Now
- Experience in product-driven environments
- Experience with multicultural teams
- Passion for business processes
- Commitment to continuous learning
- Proficiency with core banking systems or willingness to learn
- Familiarity with process and requirements management
- Good communication skills
- Stress-resilience
- Respectful attitude towards others
- Bachelor's degree
Tasks
- Lead a team of technical analysts and developers
- Coordinate the requirement engineering process
- Prepare and execute security-relevant tests
- Maintain detailed security documentation
- Monitor solution performance and stability
- Analyze complex functions and interdependent logic
- Conduct technical business analysis
- Document workflows in Jira and Confluence
- Provide third-level support and bug analysis
- Define and specify REST APIs
- Perform manual testing of REST APIs and host services
- Support architects with solution design
- Collaborate with stakeholders across the banking group
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Jira
- Confluence
- Service Now
Benefits
Informal Culture
- International, talented and passionate community
Team Events
- Interest groups and clubs
Free or Subsidized Food
- Seven restaurants and cafeterias
Healthcare & Fitness
- Fully equipped health center
Other Benefits
- Medical services during working hours
Corporate Discounts
- Special financial services conditions
- Insurance discounts
- Supermarket and clothing discounts
Bonuses & Incentives
- Referral Program
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Solution Manager in Customer Life Cycle Management(m/w/x)
Leading technical teams, coordinating requirement engineering, and executing security tests for Customer Life Cycle Management solutions at a domestic financial institution. Experience in product-driven environments and Quality Assurance required. Seven restaurants and cafeterias, fully equipped health center, medical services during working hours.
Requirements
- Experience in Quality Assurance
- Familiarity with Jira, Confluence, or Service Now
- Experience in product-driven environments
- Experience with multicultural teams
- Passion for business processes
- Commitment to continuous learning
- Proficiency with core banking systems or willingness to learn
- Familiarity with process and requirements management
- Good communication skills
- Stress-resilience
- Respectful attitude towards others
- Bachelor's degree
Tasks
- Lead a team of technical analysts and developers
- Coordinate the requirement engineering process
- Prepare and execute security-relevant tests
- Maintain detailed security documentation
- Monitor solution performance and stability
- Analyze complex functions and interdependent logic
- Conduct technical business analysis
- Document workflows in Jira and Confluence
- Provide third-level support and bug analysis
- Define and specify REST APIs
- Perform manual testing of REST APIs and host services
- Support architects with solution design
- Collaborate with stakeholders across the banking group
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Jira
- Confluence
- Service Now
Benefits
Informal Culture
- International, talented and passionate community
Team Events
- Interest groups and clubs
Free or Subsidized Food
- Seven restaurants and cafeterias
Healthcare & Fitness
- Fully equipped health center
Other Benefits
- Medical services during working hours
Corporate Discounts
- Special financial services conditions
- Insurance discounts
- Supermarket and clothing discounts
Bonuses & Incentives
- Referral Program
About the Company
Erste Digital GmbH
Industry
FinancialServices
Description
The company is a leading domestic financial institution and part of the international Erste Group.
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