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LingoHub
6mo ago

Sales Engineer / Customer Success Manager(m/w/x)

Linz
Full-timeFreelanceWith Home OfficeExperienced

Description

In this role, you will engage with customers from initial signups to ongoing support, ensuring they receive tailored solutions. Your expertise will enhance the product and improve user experience across a diverse client base.

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Requirements

  • •IT experience and technical background
  • •Solid technical knowledge of current web technologies, frameworks, and programming languages
  • •Fluent written and spoken English skills
  • •Ability to explain complex topics in simple terms
  • •Great troubleshooting skills
  • •Eagerness to learn and develop new skills and try new tools

Work Experience

approx. 1 - 4 years

Tasks

  • •Build and maintain relationships with new product signups
  • •Support current trial users and existing customers
  • •Demonstrate technical expertise during product demonstrations
  • •Conduct customer onboarding sessions
  • •Understand customers' problems, needs, and wishes
  • •Create tailored solutions for customers
  • •Support a diverse, global client base
  • •Develop a deep understanding of the software
  • •Contribute ideas for product improvements
  • •Suggest enhancements for the product roadmap
  • •Provide input for the help center and other content assets
  • •Coordinate feature requests and customer bug reports
  • •Gather customer requirements within the team

Languages

English – Fluent

Benefits

Flexible Working

  • •Flexible working hours
  • •Remote work setup
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of LingoHub and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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