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Customer Success Manager(m/w/x)
Full-timeWith HomeofficeManagement
Leonding, Wien
from 40,000 / year
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LILingoHub
Sales Engineer / Customer Success Manager(m/w/x)
Linz
Full-timeFreelanceWith Home OfficeExperienced
Nejo AI Summary
Technical support, product demos, and onboarding for SaaS internationalization products at a SaaS provider for software companies. Solid technical knowledge of current web technologies, frameworks, and programming languages required. Flexible working hours, remote work setup.
Requirements
- IT experience and technical background
- Solid technical knowledge of current web technologies, frameworks, and programming languages
- Fluent written and spoken English skills
- Ability to explain complex topics in simple terms
- Great troubleshooting skills
- Eagerness to learn and develop new skills and try new tools
Tasks
- Build and maintain relationships with new product signups
- Support current trial users and existing customers
- Demonstrate technical expertise during product demonstrations
- Conduct customer onboarding sessions
- Understand customers' problems, needs, and wishes
- Create tailored solutions for customers
- Support a diverse, global client base
- Develop a deep understanding of the software
- Contribute ideas for product improvements
- Suggest enhancements for the product roadmap
- Provide input for the help center and other content assets
- Coordinate feature requests and customer bug reports
- Gather customer requirements within the team
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
Benefits
Flexible Working
- Flexible working hours
- Remote work setup
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of LingoHub and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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LILingoHub
Sales Engineer / Customer Success Manager(m/w/x)
Linz
Full-timeFreelanceWith Home OfficeExperienced
Nejo AI Summary
Technical support, product demos, and onboarding for SaaS internationalization products at a SaaS provider for software companies. Solid technical knowledge of current web technologies, frameworks, and programming languages required. Flexible working hours, remote work setup.
Requirements
- IT experience and technical background
- Solid technical knowledge of current web technologies, frameworks, and programming languages
- Fluent written and spoken English skills
- Ability to explain complex topics in simple terms
- Great troubleshooting skills
- Eagerness to learn and develop new skills and try new tools
Tasks
- Build and maintain relationships with new product signups
- Support current trial users and existing customers
- Demonstrate technical expertise during product demonstrations
- Conduct customer onboarding sessions
- Understand customers' problems, needs, and wishes
- Create tailored solutions for customers
- Support a diverse, global client base
- Develop a deep understanding of the software
- Contribute ideas for product improvements
- Suggest enhancements for the product roadmap
- Provide input for the help center and other content assets
- Coordinate feature requests and customer bug reports
- Gather customer requirements within the team
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
Benefits
Flexible Working
- Flexible working hours
- Remote work setup
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of LingoHub and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
LingoHub
Industry
IT
Description
The company is a SaaS company that helps software companies internationalize their products.
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