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JOJones Lang LaSalle SE

Residential Property Assistant(m/w/x)

Wien
Full-timeOn-siteExperienced

Managing property services, tenant move-ins/outs, and maintenance for a global real estate investment firm. Fluent English and German communication skills required. Regular travel between properties, varied tasks from furnishing to rent collection.

Requirements

  • Demonstrated experience in property management or similar residential services role
  • Fluent communication skills in English and German (written and spoken)
  • Proficiency with MS Office applications and property management systems
  • Practical experience working with landlords, estate agents, and tenancy agreements
  • Valid driving license and ability to travel between properties
  • Strong organizational skills with attention to detail and accuracy
  • Ability to remain composed and effective under pressure
  • Proactive approach to problem-solving and decision-making
  • Commercial awareness balanced with customer-focused service delivery
  • Excellent interpersonal skills for diverse stakeholder interactions

Tasks

  • Coordinate property services including furnishing and maintenance
  • Manage reactive maintenance and building fabric works
  • Oversee move-in and move-out processes for tenant satisfaction
  • Maintain accurate inventory and system documentation
  • Process rent collection and utilities management
  • Utilize Corrigo platform for service delivery and performance tracking
  • Build relationships with landlords, estate agents, and housing authorities
  • Collaborate with internal teams and supply chain partners
  • Provide customer support and home search assistance
  • Coordinate services with sub-contractors and service providers
  • Conduct regular quality audits to uphold service standards
  • Ensure compliance with health, safety, and environmental regulations
  • Support continuous improvement initiatives and identify enhancements
  • Maintain comprehensive documentation and reporting standards

Work Experience

  • approx. 1 - 4 years

Education

  • Compulsory education

Languages

  • EnglishBusiness Fluent
  • GermanBusiness Fluent

Tools & Technologies

  • MS Office applications
  • property management systems
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