Residential Property Assistant(m/w/x)

Description

As a Residential Property Assistant, you will manage the entire residential experience, coordinating property services and providing tenant support while collaborating with a dedicated team to ensure exceptional service and compliance.

Requirements

• •Demonstrated experience in property management or similar residential services role
• •Fluent communication skills in English and German (written and spoken)
• •Proficiency with MS Office applications and property management systems
• •Practical experience working with landlords, estate agents, and tenancy agreements
• •Valid driving license and ability to travel between properties
• •Strong organizational skills with attention to detail and accuracy
• •Ability to remain composed and effective under pressure
• •Proactive approach to problem-solving and decision-making
• •Commercial awareness balanced with customer-focused service delivery
• •Excellent interpersonal skills for diverse stakeholder interactions

Tasks

• •Coordinate property services including furnishing and maintenance
• •Manage reactive maintenance and building fabric works
• •Oversee move-in and move-out processes for tenant satisfaction
• •Maintain accurate inventory and system documentation
• •Process rent collection and utilities management
• •Utilize Corrigo platform for service delivery and performance tracking
• •Build relationships with landlords, estate agents, and housing authorities
• •Collaborate with internal teams and supply chain partners
• •Provide customer support and home search assistance
• •Coordinate services with sub-contractors and service providers
• •Conduct regular quality audits to uphold service standards
• •Ensure compliance with health, safety, and environmental regulations
• •Support continuous improvement initiatives and identify enhancements
• •Maintain comprehensive documentation and reporting standards

Tools & Technologies