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Operations Associate (Direct Services)(m/w/x)
Negotiating with insurance carriers and trade-in partners for a fast-growing refurbished products marketplace. 1-3 years operations or analytics experience required. Up to two months workation per year, dedicated learning budget.
Requirements
- 1-3 years experience in operations, analytics, or commercial functions
- Startup, scaleup, or fast-moving environment experience
- Hypothesis-first thinking
- Clear and direct communication skills
- Comfort operating in ambiguity
- Managing uncertainty
- Balancing multiple priorities without overwhelm
- Shipped at least one automation (Notion, Zapier, Make, Airtable, or scripts)
- AI fluent (Claude or ChatGPT daily use)
- Knowledge of AI iteration and output trust
- Fluent in English
- Care about sustainability
- Desire for work to matter
- Quantitatively confident
- Spreadsheet and modeling skills
- Turning vague problems into concrete analysis
- Shipped a side project of serious effort
Tasks
- Work closely with eCommerce Expert and Head of Direct
- Partner with Finance, Legal, Product, and Analytics teams
- Negotiate with insurance carriers and trade-in partners
- Develop and analyze pricing scenarios and margin analysis
- Create and maintain operational and analytical dashboards
- Identify and automate manual processes
- Ship one automation project by month three
- Drive cross-functional projects
- Align Finance, Legal, Product, and Analytics on projects
- Support executive-level trade-in strategy
- Review and manage contracts
- Use prioritization frameworks to sequence initiatives
- Communicate trade-offs and project status
Work Experience
- 1 - 3 years
Education
- High school diploma
Languages
- English – Fluent
Tools & Technologies
- Notion
- Zapier
- Make
- Airtable
- Claude
- ChatGPT
- SQL
- Python
Benefits
Flexible Working
- Remote-first company
- Location autonomy
Startup Environment
- Self-organization
Workation & Sabbatical
- Up to two months workation per year
Learning & Development
- Dedicated learning budget
- Internal workshops
- On-site workshops
Mentorship & Coaching
- Private sessions with experts
Family Support
- Healthy work/life balance
Other Benefits
- Office in Vienna
Informal Culture
- Dog-friendly office
Team Events
- Team-building events
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Operations Associate (Direct Services)(m/w/x)
Negotiating with insurance carriers and trade-in partners for a fast-growing refurbished products marketplace. 1-3 years operations or analytics experience required. Up to two months workation per year, dedicated learning budget.
Requirements
- 1-3 years experience in operations, analytics, or commercial functions
- Startup, scaleup, or fast-moving environment experience
- Hypothesis-first thinking
- Clear and direct communication skills
- Comfort operating in ambiguity
- Managing uncertainty
- Balancing multiple priorities without overwhelm
- Shipped at least one automation (Notion, Zapier, Make, Airtable, or scripts)
- AI fluent (Claude or ChatGPT daily use)
- Knowledge of AI iteration and output trust
- Fluent in English
- Care about sustainability
- Desire for work to matter
- Quantitatively confident
- Spreadsheet and modeling skills
- Turning vague problems into concrete analysis
- Shipped a side project of serious effort
Tasks
- Work closely with eCommerce Expert and Head of Direct
- Partner with Finance, Legal, Product, and Analytics teams
- Negotiate with insurance carriers and trade-in partners
- Develop and analyze pricing scenarios and margin analysis
- Create and maintain operational and analytical dashboards
- Identify and automate manual processes
- Ship one automation project by month three
- Drive cross-functional projects
- Align Finance, Legal, Product, and Analytics on projects
- Support executive-level trade-in strategy
- Review and manage contracts
- Use prioritization frameworks to sequence initiatives
- Communicate trade-offs and project status
Work Experience
- 1 - 3 years
Education
- High school diploma
Languages
- English – Fluent
Tools & Technologies
- Notion
- Zapier
- Make
- Airtable
- Claude
- ChatGPT
- SQL
- Python
Benefits
Flexible Working
- Remote-first company
- Location autonomy
Startup Environment
- Self-organization
Workation & Sabbatical
- Up to two months workation per year
Learning & Development
- Dedicated learning budget
- Internal workshops
- On-site workshops
Mentorship & Coaching
- Private sessions with experts
Family Support
- Healthy work/life balance
Other Benefits
- Office in Vienna
Informal Culture
- Dog-friendly office
Team Events
- Team-building events
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
refurbed
Industry
Retail
Description
The company is Europe's fastest-growing marketplace for refurbished products, empowering customers to acquire items up to 40% cheaper while reducing CO2 emissions.
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