GoStudent
Junior IT Ops Engineer(m/w/x)
Part-timeOn-siteJunior
Wien
New Job?Nejo!
Your personal AI career agent
Onsite IT support for end users, resolving incidents and service requests with Windows setup and hardware/software troubleshooting. Basic Windows setup and ITSM tool experience required. Wide range of activities, vouchers and gifts.
Requirements
- IT onsite/end-user support experience
- Basic Windows setup, configuration, troubleshooting
- Familiarity with Microsoft products and standard IT environments
- Experience with ITSM/ticketing tools (e.g., ServiceNow, Jira, Zendesk)
- Good communication and customer service skills
- Ability to troubleshoot hardware and software issues
- English and French fluency (spoken and written)
- Apple iOS support experience (advantageous)
- Flexibility and team-oriented personality
- Ability to work independently and manage onsite tasks efficiently
- Criminal record extract (not older than three months)
Tasks
- Provide onsite IT support to end users
- Handle and resolve IT incidents and service requests
- Perform Windows setup, installation, and basic configuration
- Support standard IT hardware and software issues
- Log, track, and update tickets in the ITSM system
- Assist users with troubleshooting laptops, desktops, printers, and peripherals
- Support user onboarding and basic device setup
- Escalate complex technical issues to senior support teams
- Ensure timely communication and follow-up with users
- Maintain a professional and customer-focused support experience
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- English – Business Fluent
- French – Business Fluent
Tools & Technologies
- Windows
- Microsoft products
- ServiceNow
- Jira Service Management
- Zendesk
- Apple iOS
Benefits
Diverse Work
- Wide range of activities
Additional Allowances
- Vouchers and gifts
Other Benefits
- Employee referral program
Learning & Development
- Professional development opportunities
Career Advancement
- Career advancement opportunities
Informal Culture
- Friendly working environment
- International working environment
Team Events
- Company-sponsored events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of D-ploy and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Onsite IT support for end users, resolving incidents and service requests with Windows setup and hardware/software troubleshooting. Basic Windows setup and ITSM tool experience required. Wide range of activities, vouchers and gifts.
Requirements
- IT onsite/end-user support experience
- Basic Windows setup, configuration, troubleshooting
- Familiarity with Microsoft products and standard IT environments
- Experience with ITSM/ticketing tools (e.g., ServiceNow, Jira, Zendesk)
- Good communication and customer service skills
- Ability to troubleshoot hardware and software issues
- English and French fluency (spoken and written)
- Apple iOS support experience (advantageous)
- Flexibility and team-oriented personality
- Ability to work independently and manage onsite tasks efficiently
- Criminal record extract (not older than three months)
Tasks
- Provide onsite IT support to end users
- Handle and resolve IT incidents and service requests
- Perform Windows setup, installation, and basic configuration
- Support standard IT hardware and software issues
- Log, track, and update tickets in the ITSM system
- Assist users with troubleshooting laptops, desktops, printers, and peripherals
- Support user onboarding and basic device setup
- Escalate complex technical issues to senior support teams
- Ensure timely communication and follow-up with users
- Maintain a professional and customer-focused support experience
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- English – Business Fluent
- French – Business Fluent
Tools & Technologies
- Windows
- Microsoft products
- ServiceNow
- Jira Service Management
- Zendesk
- Apple iOS
Benefits
Diverse Work
- Wide range of activities
Additional Allowances
- Vouchers and gifts
Other Benefits
- Employee referral program
Learning & Development
- Professional development opportunities
Career Advancement
- Career advancement opportunities
Informal Culture
- Friendly working environment
- International working environment
Team Events
- Company-sponsored events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of D-ploy and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
D-ploy
Industry
IT
Description
D-ploy ist ein IT- und Engineering Solutions Unternehmen, das innovative IT-Services und -Lösungen für führende Industrieunternehmen liefert.
Not a perfect match?
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