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Joint Vienna Institute (JVI)
9h ago

Information Technology Officer(m/w/x)

Wien
Full-timeOn-siteSenior

Description

Technical support and user account administration for public sector training participants at regional center with 30+ employees. Minimum 7 years professional experience and computer science degree required. Flexible working hours, 30 days annual leave.

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Requirements

  • •Broad technical skill set
  • •Strong problem-solving ability
  • •Willingness to continuously learn
  • •Degree in computer science or equivalent
  • •Minimum 7 years professional experience
  • •Knowledge of MS Windows Server OS
  • •Knowledge of MS Exchange and SQL
  • •Knowledge of VMware and Office 365
  • •Advanced knowledge of Windows 11
  • •Knowledge of Active Directory
  • •Experience with software package deployment
  • •Experience with database and networks
  • •Familiarity with C# and SQL
  • •Excellent problem-solving and results orientation
  • •Strong organizational and time management
  • •Ability to work under pressure
  • •Excellent interpersonal skills
  • •Fluency in English
  • •Good working knowledge of German
  • •Experience with Moodle or Typo3
  • •ITIL certification

Education

Vocational certification
OR
Bachelor's degree

Work Experience

7 years

Tasks

  • •Provide technical support to staff and participants
  • •Respond to IT incidents and service requests
  • •Administer user accounts
  • •Apply structured incident and problem management
  • •Troubleshoot desktop, server, hardware, and software issues
  • •Train staff on new tools and technologies
  • •Prepare technical guidelines and documentation
  • •Manage IT infrastructure and audiovisual systems
  • •Support interpretation, telephone, and security systems
  • •Protect systems while maintaining high availability
  • •Coordinate and support video-conferencing activities
  • •Set up IT equipment for lectures and workshops
  • •Maintain and enhance the participant database
  • •Develop in-house systems using C# and JavaScript
  • •Manage SQL back-end databases
  • •Support facilities systems connected to operations

Tools & Technologies

MS Windows Server OSMS ExchangeMS SQLVMwareMicrosoft Office 365Windows 11Active DirectoryGroup PolicyC#SQLMoodleTypo3

Languages

English – Business Fluent

German – Business Fluent

Benefits

Informal Culture

  • •Flexible employer
  • •Supportive work culture

Family Support

  • •Work-life balance
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