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PlanRadar GmbH
2mo ago

Customer Success Manager HU(m/w/x)

Wien
Full-timeWith Home OfficeExperienced

Description

As a Customer Success Manager, you will engage with clients to understand their needs, provide expert training, and ensure they maximize the value of PlanRadar's features. This role focuses on building strong relationships and driving customer satisfaction.

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Requirements

  • •Experience with account management or Customer Success within SaaS
  • •Experience using CRM systems and computer literacy
  • •Experience in web and mobile applications and familiarity with IT systems
  • •Excellent spoken and written Hungarian and business English skills
  • •Accountability and organizational skills
  • •Exceptional communication and relationship-building skills
  • •Self-motivation, proactivity, and innovative ideas
  • •Openness to occasional travel for trainings

Work Experience

approx. 1 - 4 years

Tasks

  • •Provide training on PlanRadar's features
  • •Assist customers with inquiries and suggest solutions
  • •Conduct regular customer meetings and business reviews
  • •Support customers' needs across all departments
  • •Create success stories and collaborate on case studies
  • •Engage customers to minimize churn and promote value realization
  • •Collaborate with cross-functional teams to improve solutions

Languages

Hungarian – Native

English – Business Fluent

Benefits

Flexible Working

  • •Flexible working hours
  • •Home Office possibilities

Career Advancement

  • •Performance-related career system
  • •Room for personal and professional development

Competitive Pay

  • •Competitive and progressive base salary

Bonuses & Incentives

  • •Uncapped bonus based on commission
  • •Referral program

Diverse Work

  • •Challenging and diversified line of action

Startup Environment

  • •Motivated and agile team

Team Events

  • •Additional benefits like team events

Snacks & Drinks

  • •Free drinks and snacks

Mentorship & Coaching

  • •Buddy program

Learning & Development

  • •In-house trainings

Informal Culture

  • •Global culture

Other Benefits

  • •Relocation package
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of PlanRadar GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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