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Analyzing customer retention data and coaching CX teams for a cleaning services marketplace. Degree in Marketing, Business, or Service required. Direct involvement in growth strategy development.
Requirements
- Degree in Marketing, Business, Service, or similar
- Teamwork, accountability, and hard work values
- Excellent oral communication skills
- Professional writing skills
- Exceptional analytical skills
- Ability and willingness to take on additional responsibilities
- Fluent in English and German
- French language skills are a plus
- Eagerness to learn
- Open-mindedness
- Creativity
- Empathy
- Strategic and analytical thinking
- Bias for action
Tasks
- Support in identifying opportunities to improve customer retention
- Analyze data to create new growth opportunities
- Coach and onboard the Customer Experience team and City Launchers
- Test new ideas and document best practices for scalability
- Develop and test processes to activate new opportunities
- Collaborate with other departments for successful project implementation
- Identify weaknesses and suggest improvements
- Work with the team to meet deadlines and objectives
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
- French – Basic
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Analyzing customer retention data and coaching CX teams for a cleaning services marketplace. Degree in Marketing, Business, or Service required. Direct involvement in growth strategy development.
Requirements
- Degree in Marketing, Business, Service, or similar
- Teamwork, accountability, and hard work values
- Excellent oral communication skills
- Professional writing skills
- Exceptional analytical skills
- Ability and willingness to take on additional responsibilities
- Fluent in English and German
- French language skills are a plus
- Eagerness to learn
- Open-mindedness
- Creativity
- Empathy
- Strategic and analytical thinking
- Bias for action
Tasks
- Support in identifying opportunities to improve customer retention
- Analyze data to create new growth opportunities
- Coach and onboard the Customer Experience team and City Launchers
- Test new ideas and document best practices for scalability
- Develop and test processes to activate new opportunities
- Collaborate with other departments for successful project implementation
- Identify weaknesses and suggest improvements
- Work with the team to meet deadlines and objectives
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
- French – Basic
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Batmaid
Industry
Cleaning
Description
The company provides a leading marketplace to hire trusted, insured, and declared professionals for cleaning services.
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