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Customer Experience Associate - Success(m/w/x)
B2C sales support for a cleaning services marketplace, upselling via phone/email. German fluency (native or C1) required; Marketing, Business, or Service degree preferred. Collaborative sales environment with performance analysis.
Requirements
- High school diploma or similar
- Fluency in English
- Fluency in German (native or C1) and Italian or French as a plus
- Degree in Marketing, Business, Service or similar
- Desire to sell
- Superb interpersonal and soft skills
- Strong self-motivation
- Ability to work in a team and motivate teammates
- Willingness to surpass oneself
Tasks
- Support the Customer Success department with B2C sales tasks
- Collaborate with the Manager or assigned staff on sales tasks
- Conduct phone calls and emails to upsell products
- Review sales performance against targets
- Identify weaknesses and suggest improvements
- Attend meetings, workshops, events, and brainstorming sessions
- Build genuine connections with customers
- Work with the team to meet deadlines and objectives
Education
- High school diploma
Languages
- English – Business Fluent
- German – Native
- Italian – Basic
- French – Basic
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Customer Experience Associate - Success(m/w/x)
B2C sales support for a cleaning services marketplace, upselling via phone/email. German fluency (native or C1) required; Marketing, Business, or Service degree preferred. Collaborative sales environment with performance analysis.
Requirements
- High school diploma or similar
- Fluency in English
- Fluency in German (native or C1) and Italian or French as a plus
- Degree in Marketing, Business, Service or similar
- Desire to sell
- Superb interpersonal and soft skills
- Strong self-motivation
- Ability to work in a team and motivate teammates
- Willingness to surpass oneself
Tasks
- Support the Customer Success department with B2C sales tasks
- Collaborate with the Manager or assigned staff on sales tasks
- Conduct phone calls and emails to upsell products
- Review sales performance against targets
- Identify weaknesses and suggest improvements
- Attend meetings, workshops, events, and brainstorming sessions
- Build genuine connections with customers
- Work with the team to meet deadlines and objectives
Education
- High school diploma
Languages
- English – Business Fluent
- German – Native
- Italian – Basic
- French – Basic
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Batmaid
Industry
Cleaning
Description
The company provides a leading marketplace to hire trusted, insured, and declared professionals for cleaning services.
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