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Customer Experience Intern - German Speaking(m/w/x)
Negotiating with agents and clients, coaching service providers at a marketplace for cleaning services. Fluent English and German essential, French a plus. Hands-on learning in a dynamic marketplace.
Requirements
- Sociable, friendly, and positive attitude
- Fluency in English and German, French is a plus
- Excellent communication and telephone etiquette skills
- Attention to detail, speed, and accuracy
- Proactivity and ability to work with minimal supervision
- Humble, hard-working, self-starter with a roll-up-your-sleeves attitude
Tasks
- Deliver a 5-star customer satisfaction experience
- Coach Batmaids with care and cleverness
- Offer customized solutions to clients
- Negotiate with agents and clients to resolve last-minute issues
- Ensure 100% service satisfaction
- Collaborate with management to solve complex cases
- Participate in operational improvement and process development projects
- Develop skills in execution, time management, and teamwork
Education
- Currently in higher educationOR
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
- French – Basic
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Customer Experience Intern - German Speaking(m/w/x)
Negotiating with agents and clients, coaching service providers at a marketplace for cleaning services. Fluent English and German essential, French a plus. Hands-on learning in a dynamic marketplace.
Requirements
- Sociable, friendly, and positive attitude
- Fluency in English and German, French is a plus
- Excellent communication and telephone etiquette skills
- Attention to detail, speed, and accuracy
- Proactivity and ability to work with minimal supervision
- Humble, hard-working, self-starter with a roll-up-your-sleeves attitude
Tasks
- Deliver a 5-star customer satisfaction experience
- Coach Batmaids with care and cleverness
- Offer customized solutions to clients
- Negotiate with agents and clients to resolve last-minute issues
- Ensure 100% service satisfaction
- Collaborate with management to solve complex cases
- Participate in operational improvement and process development projects
- Develop skills in execution, time management, and teamwork
Education
- Currently in higher educationOR
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
- French – Basic
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Batmaid
Industry
Cleaning
Description
The company provides a leading marketplace to hire trusted, insured, and declared professionals for cleaning services.
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