DoNs catering GmbH
VIP Gästebetreuer(m/w/x)
Full-timeOn-siteExperienced
Schwechat
from 2,226 / month
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JEJet Aviation Management AG
Customer Service Agent(m/w/x)
Wien
from 35,000 / year
Full-timeOn-siteExperienced
Nejo AI Summary
Greeting guests and providing exclusive lounge care for private aircraft passengers. Fluent German and English required, additional languages a plus. Performance bonus, free parking, and shift flexibility.
Requirements
- General education degree and high class hospitality experience
- Aviation experience and background is an advantage
- Fluent German (written and verbal)
- Fluent English (written and verbal)
- Additional languages (French, Italian, Spanish, Russian or Arabic) are a benefit
- Valid driver's license, Category B
- Flexibility and willingness to work shifts
- Knowledge of Microsoft Office is desired
- Knowledge of web based applications is desired
- EU citizenship or valid EU work permit
- Charming and friendly personality
- "Can-do Attitude"
- Willingness to go the "Extra Mile"
- Impeccable manners
- Interpersonal skills
- Communicational skills
- Thorough understanding of quality expectations
- Thorough understanding of service expectations of high-end clientele
- Good mental health
- Good physical health
- Ability to work under pressure
- Readiness to work independently
- Ability to work independently
- Readiness to work as part of a multicultural team
- Ability to work as part of a multicultural team
- Readiness to work as part of a dynamic team
- Ability to work as part of a dynamic team
- Teamwork
- Team-oriented behavior
Tasks
- Greet and assist guests at the reception desk
- Provide excellent care in the exclusive lounge area
- Assist with airside and landside transport
- Interact with owners, passengers, and crews of private aircraft
- Handle valet parking and porter services
- Manage luggage from and to the aircraft
- Arrange hotels, ground transportation, catering, and customs services
- Process handling requests via email and phone
- Enter data into FBOone operation software
- Prepare flight-relevant documents for crews
- Book services using the OCS system
- Communicate professionally with customers and third-party suppliers
- Maintain cleanliness of passenger and crew lounges
- Anticipate and exceed customer expectations
- Respond promptly to customer feedback
- Assist with continuous improvement measures
- Support colleagues and superiors with additional duties
- Proactively offer and sell additional services
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
- French – Basic
- Italian – Basic
- Spanish – Basic
- Russian – Basic
- Arabic – Basic
Tools & Technologies
- Microsoft Office
Benefits
Flexible Working
- Flexibility for shifts
Bonuses & Incentives
- Performance based bonus payment
Parking & Commuter Benefits
- Free parking
Corporate Discounts
- Employee discounts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Jet Aviation Management AG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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JEJet Aviation Management AG
Customer Service Agent(m/w/x)
Wien
from 35,000 / year
Full-timeOn-siteExperienced
Nejo AI Summary
Greeting guests and providing exclusive lounge care for private aircraft passengers. Fluent German and English required, additional languages a plus. Performance bonus, free parking, and shift flexibility.
Requirements
- General education degree and high class hospitality experience
- Aviation experience and background is an advantage
- Fluent German (written and verbal)
- Fluent English (written and verbal)
- Additional languages (French, Italian, Spanish, Russian or Arabic) are a benefit
- Valid driver's license, Category B
- Flexibility and willingness to work shifts
- Knowledge of Microsoft Office is desired
- Knowledge of web based applications is desired
- EU citizenship or valid EU work permit
- Charming and friendly personality
- "Can-do Attitude"
- Willingness to go the "Extra Mile"
- Impeccable manners
- Interpersonal skills
- Communicational skills
- Thorough understanding of quality expectations
- Thorough understanding of service expectations of high-end clientele
- Good mental health
- Good physical health
- Ability to work under pressure
- Readiness to work independently
- Ability to work independently
- Readiness to work as part of a multicultural team
- Ability to work as part of a multicultural team
- Readiness to work as part of a dynamic team
- Ability to work as part of a dynamic team
- Teamwork
- Team-oriented behavior
Tasks
- Greet and assist guests at the reception desk
- Provide excellent care in the exclusive lounge area
- Assist with airside and landside transport
- Interact with owners, passengers, and crews of private aircraft
- Handle valet parking and porter services
- Manage luggage from and to the aircraft
- Arrange hotels, ground transportation, catering, and customs services
- Process handling requests via email and phone
- Enter data into FBOone operation software
- Prepare flight-relevant documents for crews
- Book services using the OCS system
- Communicate professionally with customers and third-party suppliers
- Maintain cleanliness of passenger and crew lounges
- Anticipate and exceed customer expectations
- Respond promptly to customer feedback
- Assist with continuous improvement measures
- Support colleagues and superiors with additional duties
- Proactively offer and sell additional services
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
- French – Basic
- Italian – Basic
- Spanish – Basic
- Russian – Basic
- Arabic – Basic
Tools & Technologies
- Microsoft Office
Benefits
Flexible Working
- Flexibility for shifts
Bonuses & Incentives
- Performance based bonus payment
Parking & Commuter Benefits
- Free parking
Corporate Discounts
- Employee discounts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Jet Aviation Management AG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Jet Aviation Management AG
Industry
Transportation
Description
The company crafts high-end furniture and specializes in advanced CNC technology and traditional craftsmanship.
Not a perfect match?
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