Next Job Abroad
Deutschsprachiger Customer Support Agent(m/w/x)
Full-timeOn-siteJunior
Wien
New Job?Nejo!
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NENext Job Abroad
German-speaking Customer Support Agent(m/w/x)
Wien
Full-timeOn-siteExperienced
Nejo AI Summary
Onboarding new clients and processing financial documentation for an online bank. Sales experience with structured financial products required. Multicultural environment, career development.
Requirements
- Combination of structure and people skills
- Fluent German and English (spoken & written)
- Experience in sales of financial or similar structured products
- Background in customer onboarding and document verification
- Strong communicator with results-driven mindset
- Detail-oriented and comfortable with procedures
- Team player, able to work independently
- Good knowledge of Microsoft Office, especially Excel
Tasks
- Guide customers through onboarding
- Ensure documentation is handled correctly
- Support customers via phone, email, and SMS
- Communicate clearly and professionally
- Provide accurate information on financial products
- Provide accurate information on financial services
- Provide accurate information on payments
- Work actively with sales strategies
- Engage customers smartly and structurally
- Collaborate with internal departments
- Ensure smooth processes
- Ensure transparent processes
- Help maintain high-quality customer experience
- Stay compliant with regulations
- Stay compliant with company policies
- Contribute to sales reporting
- Support training of team members
- Support mentoring of team members
- Help improve operational processes
- Help improve operational procedures
- Take part in documenting workflows
- Get involved in ad hoc projects
- Support new market initiatives
- Support business development initiatives
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Native
- English – Native
Tools & Technologies
- Microsoft Office
- Excel
Benefits
Informal Culture
- Multicultural, inclusive work environment
- Team culture
- International environment
- Outdoor lifestyle
- Social expat scene
- Easy network building
Career Advancement
- Career development
Learning & Development
- Learning opportunities
Purpose-Driven Work
- Ideas welcomed
Team Events
- Workplace celebrates wins
- Friday socials
Parking & Commuter Benefits
- Short commutes
- Easy travel connections
Flexible Working
- More free time
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Next Job Abroad and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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NENext Job Abroad
German-speaking Customer Support Agent(m/w/x)
Wien
Full-timeOn-siteExperienced
Nejo AI Summary
Onboarding new clients and processing financial documentation for an online bank. Sales experience with structured financial products required. Multicultural environment, career development.
Requirements
- Combination of structure and people skills
- Fluent German and English (spoken & written)
- Experience in sales of financial or similar structured products
- Background in customer onboarding and document verification
- Strong communicator with results-driven mindset
- Detail-oriented and comfortable with procedures
- Team player, able to work independently
- Good knowledge of Microsoft Office, especially Excel
Tasks
- Guide customers through onboarding
- Ensure documentation is handled correctly
- Support customers via phone, email, and SMS
- Communicate clearly and professionally
- Provide accurate information on financial products
- Provide accurate information on financial services
- Provide accurate information on payments
- Work actively with sales strategies
- Engage customers smartly and structurally
- Collaborate with internal departments
- Ensure smooth processes
- Ensure transparent processes
- Help maintain high-quality customer experience
- Stay compliant with regulations
- Stay compliant with company policies
- Contribute to sales reporting
- Support training of team members
- Support mentoring of team members
- Help improve operational processes
- Help improve operational procedures
- Take part in documenting workflows
- Get involved in ad hoc projects
- Support new market initiatives
- Support business development initiatives
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Native
- English – Native
Tools & Technologies
- Microsoft Office
- Excel
Benefits
Informal Culture
- Multicultural, inclusive work environment
- Team culture
- International environment
- Outdoor lifestyle
- Social expat scene
- Easy network building
Career Advancement
- Career development
Learning & Development
- Learning opportunities
Purpose-Driven Work
- Ideas welcomed
Team Events
- Workplace celebrates wins
- Friday socials
Parking & Commuter Benefits
- Short commutes
- Easy travel connections
Flexible Working
- More free time
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Next Job Abroad and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Next Job Abroad
Industry
FinancialServices
Description
Next Job Abroad facilitates international career opportunities for individuals, focusing on customer support roles in Greece.
Not a perfect match?
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