Entain
Customer Service Agent - Dutch language(m/w/x)
Full-timeWith HomeofficeNot specified
Wien
New Job?Nejo!
The AI Job Search Engine
EN
EntainCustomer Service Agent - French language(m/w/x)
Wien
Full-timeWith Home Office
Description
As a Customer Service Agent, you will engage with customers through various channels, addressing their inquiries and ensuring their needs are met. Your role involves collaborating with teams across locations and maintaining high service standards.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Willingness and flexibility to work in shifts
- •French language C1 level
- •English language skills to a business standard
- •Excellent written and verbal skills
- •Calm manner and ability to work under pressure
- •Ability to perform well in a multi-tasking and dynamic environment
- •Flexible, creative, and driven personality
- •General computer knowledge (MS Office, Internet)
- •Interest in Sports, Casino, and Poker products
Education
Compulsory education
OR
High school diploma
OR
Vocational certification
OR
Currently in higher education
OR
Bachelor's degree
Tasks
- •Handle customer inquiries via chat, email, and phone
- •Address product-related questions for Sports, Casino, and Poker
- •Assist with cashier-related matters
- •Assess individual customer issues and take appropriate action
- •Coordinate with teams in different locations to achieve shared objectives
- •Escalate system anomalies and general customer issues to the relevant party
- •Understand and apply Standard Operating Procedures
- •Deliver service and quality standards as agreed
Tools & Technologies
MS OfficeInternet
Languages
French – Business Fluent
English – Business Fluent
Benefits
Bonuses & Incentives
- •Annual Group Bonus Plan
- •Referral program
Additional Allowances
- •Food vouchers – 138 EUR per month
More Vacation Days
- •1 additional day off
- •Special days off for personal events
Learning & Development
- •2 paid days for development
- •Paid training portal subscription
Other Benefits
- •Life insurance
- •Personal disability insurance
- •Critical illness insurance
Competitive Pay
- •Sharesave scheme
Mental Health Support
- •Paid subscription to Unmind
Team Events
- •Social events
Corporate Discounts
- •Special offers and reductions
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Entain and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Entain
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Customer Care Agent Inbound und Empfang(m/w/x)
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EN
EntainCustomer Service Agent - French language(m/w/x)
Wien
Full-timeWith Home Office
New Job?Nejo!
The AI Job Search Engine
Description
As a Customer Service Agent, you will engage with customers through various channels, addressing their inquiries and ensuring their needs are met. Your role involves collaborating with teams across locations and maintaining high service standards.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Willingness and flexibility to work in shifts
- •French language C1 level
- •English language skills to a business standard
- •Excellent written and verbal skills
- •Calm manner and ability to work under pressure
- •Ability to perform well in a multi-tasking and dynamic environment
- •Flexible, creative, and driven personality
- •General computer knowledge (MS Office, Internet)
- •Interest in Sports, Casino, and Poker products
Education
Compulsory education
OR
High school diploma
OR
Vocational certification
OR
Currently in higher education
OR
Bachelor's degree
Tasks
- •Handle customer inquiries via chat, email, and phone
- •Address product-related questions for Sports, Casino, and Poker
- •Assist with cashier-related matters
- •Assess individual customer issues and take appropriate action
- •Coordinate with teams in different locations to achieve shared objectives
- •Escalate system anomalies and general customer issues to the relevant party
- •Understand and apply Standard Operating Procedures
- •Deliver service and quality standards as agreed
Tools & Technologies
MS OfficeInternet
Languages
French – Business Fluent
English – Business Fluent
Benefits
Bonuses & Incentives
- •Annual Group Bonus Plan
- •Referral program
Additional Allowances
- •Food vouchers – 138 EUR per month
More Vacation Days
- •1 additional day off
- •Special days off for personal events
Learning & Development
- •2 paid days for development
- •Paid training portal subscription
Other Benefits
- •Life insurance
- •Personal disability insurance
- •Critical illness insurance
Competitive Pay
- •Sharesave scheme
Mental Health Support
- •Paid subscription to Unmind
Team Events
- •Social events
Corporate Discounts
- •Special offers and reductions
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Entain and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Entain
Industry
Entertainment
Description
The company is a leader in the global sports betting and gaming sector, focusing on creating diverse and inclusive experiences.
Not a perfect match?
- Entain
Customer Service Agent - Dutch language(m/w/x)
Full-timeWith HomeofficeNot specifiedWien - Entain
Customer Protection Analyst German Speaking(m/w/x)
Full-timeWith HomeofficeExperiencedfrom 38,500Wien - LexisNexis Verlag ARD ORAC GmbH
Customer Service Agent(m/w/x)
Full-timeWith HomeofficeJuniorfrom 35,000 / yearWien - Bitpanda
Phone Support Agent(m/w/x)
Full-timeWith HomeofficeExperiencedWien, Berlin - KONE AG Austria
Customer Care Agent Inbound und Empfang(m/w/x)
Full-timeWith HomeofficeNot specifiedfrom 3,000 / monthWien