Entain
Customer Service Agent - French language(m/w/x)
Full-timeWith HomeofficeNot specified
Wien
New Job?Nejo!
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ENEntain
Customer Service Agent - Dutch language(m/w/x)
Wien
Full-timeWith Home Office
Nejo AI Summary
Handling customer inquiries for Sports, Casino, and Poker products via chat, email, and phone at global sports betting and gaming operator. Dutch C1 language skills and shift flexibility required. €138 monthly food vouchers, 26 days annual holiday.
Requirements
- Willingness and flexibility to work in shifts
- Dutch language C1 level
- English language skills to a business standard
- Excellent written and verbal skills
- High interpersonal skill level
- Calm manner and ability to work under pressure
- Confidence in answering a wide range of customer enquiries
- Ability to perform well in a multi-task/cultural environment
- Flexible, creative, and driven personality
- General computer knowledge (MS Office, Internet)
- Interest in Sports, Casino, and Poker products
Tasks
- Handle customer inquiries via chat, email, and phone
- Address product-related issues for Sports, Casino, and Poker
- Assist with cashier-related matters
- Assess individual customer issues and take appropriate action
- Coordinate with teams in different locations to meet objectives
- Escalate system anomalies and customer issues to the relevant party
- Understand and adhere to Standard Operating Procedures
- Deliver service and quality standards as agreed
Education
- Compulsory education
Languages
- Dutch – Business Fluent
- English – Business Fluent
Tools & Technologies
- MS Office
- Internet
Benefits
Startup Environment
- Great place to be
Bonuses & Incentives
- Annual Group Bonus Plan
- Referral Program
Additional Allowances
- Food vouchers – 138 EUR per month
More Vacation Days
- 1 additional day off
- 2 paid days for development
- Special days off for personal events
Other Benefits
- Life insurance
- Personal disability insurance
- Sharesave Scheme
Healthcare & Fitness
- Critical illness insurance
Flexible Working
- Hybrid working – 2+ days in the office
Mental Health Support
- Paid subscription to Unmind
Learning & Development
- Paid training portal subscription
Team Events
- Amazing social events
Corporate Discounts
- Special offers and reductions
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Entain and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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ENEntain
Customer Service Agent - Dutch language(m/w/x)
Wien
Full-timeWith Home Office
Nejo AI Summary
Handling customer inquiries for Sports, Casino, and Poker products via chat, email, and phone at global sports betting and gaming operator. Dutch C1 language skills and shift flexibility required. €138 monthly food vouchers, 26 days annual holiday.
Requirements
- Willingness and flexibility to work in shifts
- Dutch language C1 level
- English language skills to a business standard
- Excellent written and verbal skills
- High interpersonal skill level
- Calm manner and ability to work under pressure
- Confidence in answering a wide range of customer enquiries
- Ability to perform well in a multi-task/cultural environment
- Flexible, creative, and driven personality
- General computer knowledge (MS Office, Internet)
- Interest in Sports, Casino, and Poker products
Tasks
- Handle customer inquiries via chat, email, and phone
- Address product-related issues for Sports, Casino, and Poker
- Assist with cashier-related matters
- Assess individual customer issues and take appropriate action
- Coordinate with teams in different locations to meet objectives
- Escalate system anomalies and customer issues to the relevant party
- Understand and adhere to Standard Operating Procedures
- Deliver service and quality standards as agreed
Education
- Compulsory education
Languages
- Dutch – Business Fluent
- English – Business Fluent
Tools & Technologies
- MS Office
- Internet
Benefits
Startup Environment
- Great place to be
Bonuses & Incentives
- Annual Group Bonus Plan
- Referral Program
Additional Allowances
- Food vouchers – 138 EUR per month
More Vacation Days
- 1 additional day off
- 2 paid days for development
- Special days off for personal events
Other Benefits
- Life insurance
- Personal disability insurance
- Sharesave Scheme
Healthcare & Fitness
- Critical illness insurance
Flexible Working
- Hybrid working – 2+ days in the office
Mental Health Support
- Paid subscription to Unmind
Learning & Development
- Paid training portal subscription
Team Events
- Amazing social events
Corporate Discounts
- Special offers and reductions
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Entain and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Entain
Industry
Entertainment
Description
The company is a leader in the global sports betting and gaming sector, focusing on creating diverse and inclusive experiences.
Not a perfect match?
- Entain
Customer Service Agent - French language(m/w/x)
Full-timeWith HomeofficeNot specifiedWien - Entain
Customer Protection Analyst German Speaking(m/w/x)
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Full-timeWith HomeofficeJuniorWienfrom 35,000 / year - Bitpanda
Phone Support Agent(m/w/x)
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Customer Care Agent Inbound und Empfang(m/w/x)
Full-timeWith HomeofficeNot specifiedWienfrom 3,000 / month