Entain
Customer Service Agent - Dutch language(m/w/x)
Full-timeWith HomeofficeNot specified
Wien
New Job?Nejo!
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ENEntain
Customer Service Agent - French language(m/w/x)
Wien
Full-timeWith Home Office
Nejo AI Summary
Handling customer inquiries for Sports, Casino, and Poker products at a global sports betting and gaming company. French C1 language skills and shift flexibility required. €138 monthly food vouchers, 5 weeks annual holiday.
Requirements
- Willingness and flexibility to work in shifts
- French language C1 level
- English language skills to a business standard
- Excellent written and verbal skills
- Calm manner and ability to work under pressure
- Ability to perform well in a multi-tasking and dynamic environment
- Flexible, creative, and driven personality
- General computer knowledge (MS Office, Internet)
- Interest in Sports, Casino, and Poker products
Tasks
- Handle customer inquiries via chat, email, and phone
- Address product-related questions for Sports, Casino, and Poker
- Assist with cashier-related matters
- Assess individual customer issues and take appropriate action
- Coordinate with teams in different locations to achieve shared objectives
- Escalate system anomalies and general customer issues to the relevant party
- Understand and apply Standard Operating Procedures
- Deliver service and quality standards as agreed
Education
- Compulsory education
Languages
- French – Business Fluent
- English – Business Fluent
Tools & Technologies
- MS Office
- Internet
Benefits
Bonuses & Incentives
- Annual Group Bonus Plan
- Referral program
Additional Allowances
- Food vouchers – 138 EUR per month
More Vacation Days
- 1 additional day off
- Special days off for personal events
Learning & Development
- 2 paid days for development
- Paid training portal subscription
Other Benefits
- Life insurance
- Personal disability insurance
- Critical illness insurance
Competitive Pay
- Sharesave scheme
Mental Health Support
- Paid subscription to Unmind
Team Events
- Social events
Corporate Discounts
- Special offers and reductions
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Entain and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Entain
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ENEntain
Customer Service Agent - French language(m/w/x)
Wien
Full-timeWith Home Office
Nejo AI Summary
Handling customer inquiries for Sports, Casino, and Poker products at a global sports betting and gaming company. French C1 language skills and shift flexibility required. €138 monthly food vouchers, 5 weeks annual holiday.
Requirements
- Willingness and flexibility to work in shifts
- French language C1 level
- English language skills to a business standard
- Excellent written and verbal skills
- Calm manner and ability to work under pressure
- Ability to perform well in a multi-tasking and dynamic environment
- Flexible, creative, and driven personality
- General computer knowledge (MS Office, Internet)
- Interest in Sports, Casino, and Poker products
Tasks
- Handle customer inquiries via chat, email, and phone
- Address product-related questions for Sports, Casino, and Poker
- Assist with cashier-related matters
- Assess individual customer issues and take appropriate action
- Coordinate with teams in different locations to achieve shared objectives
- Escalate system anomalies and general customer issues to the relevant party
- Understand and apply Standard Operating Procedures
- Deliver service and quality standards as agreed
Education
- Compulsory education
Languages
- French – Business Fluent
- English – Business Fluent
Tools & Technologies
- MS Office
- Internet
Benefits
Bonuses & Incentives
- Annual Group Bonus Plan
- Referral program
Additional Allowances
- Food vouchers – 138 EUR per month
More Vacation Days
- 1 additional day off
- Special days off for personal events
Learning & Development
- 2 paid days for development
- Paid training portal subscription
Other Benefits
- Life insurance
- Personal disability insurance
- Critical illness insurance
Competitive Pay
- Sharesave scheme
Mental Health Support
- Paid subscription to Unmind
Team Events
- Social events
Corporate Discounts
- Special offers and reductions
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Entain and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Entain
Industry
Entertainment
Description
The company is a leader in the global sports betting and gaming sector, focusing on creating diverse and inclusive experiences.
Not a perfect match?
- Entain
Customer Service Agent - Dutch language(m/w/x)
Full-timeWith HomeofficeNot specifiedWien - Entain
Customer Protection Analyst German Speaking(m/w/x)
Full-timeWith HomeofficeExperiencedWienfrom 38,500 / year - LexisNexis Verlag ARD ORAC GmbH
Customer Service Agent(m/w/x)
Full-timeWith HomeofficeJuniorWienfrom 35,000 / year - KONE AG Austria
Customer Care Agent Inbound und Empfang(m/w/x)
Full-timeWith HomeofficeNot specifiedWienfrom 3,000 / month - Bitpanda
Phone Support Agent(m/w/x)
Full-timeWith HomeofficeExperiencedWien, Berlin