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Account Relationship Manager(m/w/x)
Description
As an Account Relationship Manager, you will focus on nurturing relationships with high-value clients, addressing their needs, and driving brand loyalty. Daily activities will include resolving customer issues, collaborating with the team, and engaging with clients through various communication channels.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Fluency in German and English
- •Previous experience in account management
- •Preferred industry experience
- •Proven track record in safer gambling relationship management
- •High interest and good knowledge of licensed online gaming
- •Outstanding personal relationship management skills
- •Ability to work independently and make decisions
Work Experience
approx. 1 - 4 years
Tasks
- •Build and maintain relationships with high-value customers
- •Complete regulatory requests as needed
- •Contribute to the account management team's strategic goals for growth and revenue
- •Conduct responsible gambling and AML interactions with customers
- •Identify potential new account customers through daily analysis and reporting
- •Resolve customer issues and disputes to ensure they feel valued
- •Collaborate with the account management team to maximize player retention
- •Ensure clear communication within the team to provide excellent customer service
- •Coordinate with the hospitality manager to organize events and enhance customer experience
- •Engage with customers via phone, live chat, email, and WhatsApp
Languages
English – Business Fluent
German – Business Fluent
Benefits
Team Events
- •Access to exclusive VIP events
- •Team Spirit events and activities
Bonuses & Incentives
- •Group bonus scheme
Additional Allowances
- •Food vouchers – €136 per month
Other Benefits
- •Life assurance – 2x Annual Salary
More Vacation Days
- •Ability to buy holiday
- •Additional “It’s Your Game” day off
- •2 paid days off for development
Mental Health Support
- •Free subscription to wellbeing app Unmind
Competitive Pay
- •Share save scheme
- Greentube GmbHFull-timeWith HomeofficeExperiencedfrom 55,000 - 60,000 / yearWien
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Account Relationship Manager(m/w/x)
The AI Job Search Engine
Description
As an Account Relationship Manager, you will focus on nurturing relationships with high-value clients, addressing their needs, and driving brand loyalty. Daily activities will include resolving customer issues, collaborating with the team, and engaging with clients through various communication channels.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Fluency in German and English
- •Previous experience in account management
- •Preferred industry experience
- •Proven track record in safer gambling relationship management
- •High interest and good knowledge of licensed online gaming
- •Outstanding personal relationship management skills
- •Ability to work independently and make decisions
Work Experience
approx. 1 - 4 years
Tasks
- •Build and maintain relationships with high-value customers
- •Complete regulatory requests as needed
- •Contribute to the account management team's strategic goals for growth and revenue
- •Conduct responsible gambling and AML interactions with customers
- •Identify potential new account customers through daily analysis and reporting
- •Resolve customer issues and disputes to ensure they feel valued
- •Collaborate with the account management team to maximize player retention
- •Ensure clear communication within the team to provide excellent customer service
- •Coordinate with the hospitality manager to organize events and enhance customer experience
- •Engage with customers via phone, live chat, email, and WhatsApp
Languages
English – Business Fluent
German – Business Fluent
Benefits
Team Events
- •Access to exclusive VIP events
- •Team Spirit events and activities
Bonuses & Incentives
- •Group bonus scheme
Additional Allowances
- •Food vouchers – €136 per month
Other Benefits
- •Life assurance – 2x Annual Salary
More Vacation Days
- •Ability to buy holiday
- •Additional “It’s Your Game” day off
- •2 paid days off for development
Mental Health Support
- •Free subscription to wellbeing app Unmind
Competitive Pay
- •Share save scheme
About the Company
Entain
Industry
Entertainment
Description
The company is a leader in the global sports betting and gaming sector, focusing on creating diverse and inclusive experiences.
- Greentube GmbH
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