Trainer Hotel Distribution Systems(m/w/x)

Beschreibung

You will empower global hotels by designing engaging training experiences and learning materials. Your day-to-day involves driving system adoption and collaborating across teams to ensure performance excellence.

Anforderungen

• •3–5 years of hospitality systems experience
• •Bachelor’s degree in related field (preferred)
• •Experience developing and delivering training materials
• •Ability to manage training rollouts
• •Deep hands-on knowledge of SynXis CRS
• •Familiarity with hospitality systems (beneficial)
• •Excellent communication and presentation skills
• •Ability to explain complex processes clearly
• •Strong customer-service orientation and patience
• •High cultural awareness and global teamwork
• •Skill in storytelling and real-case scenarios
• •Experience in hotels or distribution teams
• •Excellent English
• •Willingness to travel for onsite training
• •Flexibility to work across time zones

Aufgaben

• •Design and deliver global system training programs
• •Conduct webinars and in-person training sessions
• •Develop structured learning paths and eLearning modules
• •Produce manuals, SOPs, and video tutorials
• •Update content based on system enhancements
• •Identify usage gaps and configuration issues
• •Provide training to improve revenue impact
• •Collaborate with revenue and product teams
• •Monitor training attendance and adoption metrics
• •Report measurable improvements to leadership
• •Manage onboarding journeys for new properties
• •Maintain version control and global training standards

Tools & Technologien

Benefits