Dein persönlicher KI-Karriere-Agent
Team Lead CRM(m/w/x)
Overseeing multichannel CRM campaigns and customer retention strategies for a marketing team. 1-2 years leadership experience required. 30 days vacation, free gym access.
Anforderungen
- Degree in marketing, business, data science, or related field
- 5+ years CRM or marketing automation experience
- 1-2 years leadership or team lead capacity
- Deep knowledge of CRM strategies
- Deep knowledge of customer segmentation
- Deep knowledge of marketing automation best practices
- High proficiency in leading CRM platforms
- High proficiency in analytical tools
- Strong leadership qualities
- Ability to inspire, guide, and grow a team
- Exceptionally data-driven
- Capability to translate complex data into strategic insights
- Excellent communication skills in German
- Excellent communication skills in English
Aufgaben
- Lead, mentor, and develop a three-member CRM team
- Foster a culture of excellence, collaboration, and continuous improvement
- Define and implement the overarching CRM strategy
- Increase engagement, satisfaction, and long-term customer retention
- Oversee planning and execution of multichannel CRM campaigns
- Ensure alignment with broader marketing goals
- Drive a data-first culture
- Track and report on global CRM performance and KPIs
- Identify high-level optimization opportunities
- Develop and scale automated lifecycle journeys
- Maximize customer lifetime value
- Work closely with Product, Data, and Tech teams
- Enhance the toolstack and user experience
- Manage the CRM budget and resources effectively
- Achieve departmental objectives
Berufserfahrung
- 5 - 7 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- Braze
- Salesforce
- Hubspot
Benefits
Weiterbildungsangebote
- Continuous development
Flexibles Arbeiten
- Flexible working hours
- Hybrid working policy
Mehr Urlaubstage
- 30 days of vacation
Gesundheits- & Fitnessangebote
- Free EGYM Wellpass access
- In-house gym access
Öffi Tickets
- Monthly travel subsidy
Mentoring & Coaching
- Mentoring program
Mitarbeiterrabatte
- Employee discounts
Firmenfahrrad
- Bike leasing offer
Betriebliche Altersvorsorge
- Employer-subsidized pension
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Team Lead CRM(m/w/x)
Overseeing multichannel CRM campaigns and customer retention strategies for a marketing team. 1-2 years leadership experience required. 30 days vacation, free gym access.
Anforderungen
- Degree in marketing, business, data science, or related field
- 5+ years CRM or marketing automation experience
- 1-2 years leadership or team lead capacity
- Deep knowledge of CRM strategies
- Deep knowledge of customer segmentation
- Deep knowledge of marketing automation best practices
- High proficiency in leading CRM platforms
- High proficiency in analytical tools
- Strong leadership qualities
- Ability to inspire, guide, and grow a team
- Exceptionally data-driven
- Capability to translate complex data into strategic insights
- Excellent communication skills in German
- Excellent communication skills in English
Aufgaben
- Lead, mentor, and develop a three-member CRM team
- Foster a culture of excellence, collaboration, and continuous improvement
- Define and implement the overarching CRM strategy
- Increase engagement, satisfaction, and long-term customer retention
- Oversee planning and execution of multichannel CRM campaigns
- Ensure alignment with broader marketing goals
- Drive a data-first culture
- Track and report on global CRM performance and KPIs
- Identify high-level optimization opportunities
- Develop and scale automated lifecycle journeys
- Maximize customer lifetime value
- Work closely with Product, Data, and Tech teams
- Enhance the toolstack and user experience
- Manage the CRM budget and resources effectively
- Achieve departmental objectives
Berufserfahrung
- 5 - 7 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- Braze
- Salesforce
- Hubspot
Benefits
Weiterbildungsangebote
- Continuous development
Flexibles Arbeiten
- Flexible working hours
- Hybrid working policy
Mehr Urlaubstage
- 30 days of vacation
Gesundheits- & Fitnessangebote
- Free EGYM Wellpass access
- In-house gym access
Öffi Tickets
- Monthly travel subsidy
Mentoring & Coaching
- Mentoring program
Mitarbeiterrabatte
- Employee discounts
Firmenfahrrad
- Bike leasing offer
Betriebliche Altersvorsorge
- Employer-subsidized pension
Über das Unternehmen
EGYM Wellpass GmbH
Branche
Marketing
Beschreibung
EGYM ist ein weltweiter Technologieführer von intelligenten Trainingslösungen für die Fitness- und Gesundheitsbranche.
Noch nicht perfekt?
- BEARS WITH BENEFITS
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