Dein persönlicher KI-Karriere-Agent
SWIFT Tech Support Engineer(m/w/x)
Startup, testing, and adjustment of complex semiconductor manufacturing equipment for clients. University degree and ability to train customer personnel essential. On-site customer support, global travel.
Anforderungen
- Completion of at least four years of university education
- Expertise acquired through several years of specific professional experience
- Ability to instruct and train customer personnel and field service engineers
- Proficiency in English
Aufgaben
- Start up systems and equipment
- Test functions and optimize settings
- Explain functionality to customers
- Perform acceptance tests and replace parts
- Make corrective adjustments based on parameters
- Ensure adherence to schedules
- Maintain systems and equipment
- Troubleshoot faults and assess technical conditions
- Advise customers on preventive maintenance
- Execute services under service contracts
- Clarify causes of damage and determine repair scope
- Propose technical solutions for issues
- Discuss work sequence with other trades on-site
- Record additional or reduced services
- Suggest improvements for service options
- Develop spare parts strategy for Vistec and external parts
- Define spare parts and propose initial disposition
- Maintain spare parts lists
- Diagnose and specify errors
- Analyze faults and propose corrective measures
- Coordinate with R&D and production for implementations
- Support development and manufacturing in error analysis
- Provide technical advice to product management
- Assist with documentation for products
- Set up and maintain demo devices
- Maintain supplier contacts for troubleshooting support
- Support the repair center with service news and technical support
- Assist field service and customer service in error analysis
- Process Clear Quest Tickets and Customer Complaint Reports
- Create and supplement reports and protocols
- Adjust related documents using DTP software
- Draft and adapt installation and repair instructions
- Instruct and supervise less experienced employees
- Monitor work execution and check results
- Ensure compliance with safety regulations
- Support employees in improving work processes
- Create training materials and training plans
- Instruct and train customer personnel and field service engineers
- Contribute service-related topics to new developments
- Participate in project teams and grant service approval
- Develop adjustment and calibration concepts for service cases
- Create service concepts and test service-relevant software parts
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Noch nicht perfekt?
- KLAVollzeitnur vor OrtBerufserfahrenDresden
- Epredia
Field Service Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenDresden - DXC Technology
Onsite IT Support Technician(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBerlin, Hamburg, München, Dresden, Potsdam, Ratingen, Böblingen, St. Ingbert, Gerlingen, Walldorf - Brooks Automation (Germany) GmbH
Service Techniker(m/w/x)
Vollzeitnur vor OrtBerufserfahrenDresden - KLA
Field Application Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenDresden
SWIFT Tech Support Engineer(m/w/x)
Startup, testing, and adjustment of complex semiconductor manufacturing equipment for clients. University degree and ability to train customer personnel essential. On-site customer support, global travel.
Anforderungen
- Completion of at least four years of university education
- Expertise acquired through several years of specific professional experience
- Ability to instruct and train customer personnel and field service engineers
- Proficiency in English
Aufgaben
- Start up systems and equipment
- Test functions and optimize settings
- Explain functionality to customers
- Perform acceptance tests and replace parts
- Make corrective adjustments based on parameters
- Ensure adherence to schedules
- Maintain systems and equipment
- Troubleshoot faults and assess technical conditions
- Advise customers on preventive maintenance
- Execute services under service contracts
- Clarify causes of damage and determine repair scope
- Propose technical solutions for issues
- Discuss work sequence with other trades on-site
- Record additional or reduced services
- Suggest improvements for service options
- Develop spare parts strategy for Vistec and external parts
- Define spare parts and propose initial disposition
- Maintain spare parts lists
- Diagnose and specify errors
- Analyze faults and propose corrective measures
- Coordinate with R&D and production for implementations
- Support development and manufacturing in error analysis
- Provide technical advice to product management
- Assist with documentation for products
- Set up and maintain demo devices
- Maintain supplier contacts for troubleshooting support
- Support the repair center with service news and technical support
- Assist field service and customer service in error analysis
- Process Clear Quest Tickets and Customer Complaint Reports
- Create and supplement reports and protocols
- Adjust related documents using DTP software
- Draft and adapt installation and repair instructions
- Instruct and supervise less experienced employees
- Monitor work execution and check results
- Ensure compliance with safety regulations
- Support employees in improving work processes
- Create training materials and training plans
- Instruct and train customer personnel and field service engineers
- Contribute service-related topics to new developments
- Participate in project teams and grant service approval
- Develop adjustment and calibration concepts for service cases
- Create service concepts and test service-relevant software parts
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
2140 K-T GMBH
Branche
Manufacturing
Beschreibung
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, focusing on innovation and R&D.
Noch nicht perfekt?
- KLA
Technical Support Engineer (RAPID)(m/w/x)
Vollzeitnur vor OrtBerufserfahrenDresden - Epredia
Field Service Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenDresden - DXC Technology
Onsite IT Support Technician(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBerlin, Hamburg, München, Dresden, Potsdam, Ratingen, Böblingen, St. Ingbert, Gerlingen, Walldorf - Brooks Automation (Germany) GmbH
Service Techniker(m/w/x)
Vollzeitnur vor OrtBerufserfahrenDresden - KLA
Field Application Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenDresden