Beschreibung

In this role, you will provide essential support for KLA inspection tools, driving their adoption at customer sites. Your day-to-day responsibilities will involve training users, managing projects, and collaborating with teams to solve complex challenges while effectively communicating with customers.

Anforderungen

• •Knowledge of Advanced Optics technology
• •Knowledge of Physics
• •Knowledge of Material Science
• •IC Process background
• •Solid understanding of semiconductor process technologies
• •Excellent presentation skills
• •Excellent communication skills
• •Project management experience
• •Ability to handle multiple projects
• •Creative thinking approach
• •Excellent problem-solving skills
• •Ability to influence situations with facts
• •Success in multiple cultures environment
• •Successful execution of projects under pressure
• •Fluent in English
• •Fluent in German
• •Knowledge of Chinese
• •Bachelor's Level Degree
• •Master's Level Degree
• •PhD degree
• •Hands-on type of person
• •Aggressively interested in learning new things
• •Keen on communicating with customers
• •Keen on internal communication

Aufgaben

• •Provide application support for KLA inspection tools
• •Drive acceptance of new tools at customer sites
• •Create recipes for regular production support
• •Develop Best Known Methods for customer use cases
• •Train operators and engineers on equipment
• •Analyze tool performance and collaborate on problem-solving
• •Work on complex problems and develop unique solutions
• •Identify and manage project priorities and milestones
• •Develop clear project schedules and track progress
• •Collaborate with Applications Engineering and Business Unit management
• •Create value propositions and project summaries for executive meetings
• •Establish regular communication with customers
• •Present system values for customer use cases
• •Communicate results and issues with the Division
• •Execute action plans and collect data
• •Assist sales and marketing with potential opportunities
• •Brainstorm strategies for new customer penetration and adoption