Dein persönlicher KI-Karriere-Agent
Stock Plan Service Associate(m/w/x)
Multilingual telephone support for international participants on equity awards, stock options, and employee stock purchase plans at a financial services firm. Proficiency in Mandarin, Korean, Japanese, Spanish, French, or English required. Tranquil forest office, subsidized staff restaurant.
Anforderungen
- Valid working permit for Germany
- Proficiency in Mandarin, Korean, Japanese, Spanish, French, or English
- Customer service and problem resolution skills
- Financial qualifications or background preferred
- Robust communication skills
- Understanding of financial services market
- Teamwork and superior interpersonal skills
- Ability to thrive in fast-paced environments
- Problem solving and attention to detail
Aufgaben
- Provide multilingual telephone support to international participants
- Address plan administration requests and queries
- Educate participants on equity awards and stock options
- Explain restricted stock units and awards
- Provide guidance on employee stock purchase plans
- Assist participants with website navigation
- Maintain accounts through address changes and PIN resets
- Improve internal processes for the team
Ausbildung
- Bachelor-Abschluss
Sprachen
- Chinesisch – verhandlungssicher
- Koreanisch – verhandlungssicher
- Japanisch – verhandlungssicher
- Spanisch – verhandlungssicher
- Französisch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- Hybrid working model
Boni & Prämien
- Performance-based bonus
Moderne Technikausstattung
- Work from home equipment
Sonstige Vorteile
- Tranquil forest office
- Reasonable adjustments for disability
Gratis oder Vergünstigte Mahlzeiten
- Subsidized staff restaurant
Parkplatz & Pendelvorteile
- Free onsite parking
- Free private bus shuttle
Gesundheits- & Fitnessangebote
- Private company gym
Betriebliche Altersvorsorge
- Fidelity Employee Pension Plan
- Capital Accumulation Benefits (VWL)
Noch nicht perfekt?
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Stock Plan Service Associate(m/w/x)
Multilingual telephone support for international participants on equity awards, stock options, and employee stock purchase plans at a financial services firm. Proficiency in Mandarin, Korean, Japanese, Spanish, French, or English required. Tranquil forest office, subsidized staff restaurant.
Anforderungen
- Valid working permit for Germany
- Proficiency in Mandarin, Korean, Japanese, Spanish, French, or English
- Customer service and problem resolution skills
- Financial qualifications or background preferred
- Robust communication skills
- Understanding of financial services market
- Teamwork and superior interpersonal skills
- Ability to thrive in fast-paced environments
- Problem solving and attention to detail
Aufgaben
- Provide multilingual telephone support to international participants
- Address plan administration requests and queries
- Educate participants on equity awards and stock options
- Explain restricted stock units and awards
- Provide guidance on employee stock purchase plans
- Assist participants with website navigation
- Maintain accounts through address changes and PIN resets
- Improve internal processes for the team
Ausbildung
- Bachelor-Abschluss
Sprachen
- Chinesisch – verhandlungssicher
- Koreanisch – verhandlungssicher
- Japanisch – verhandlungssicher
- Spanisch – verhandlungssicher
- Französisch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- Hybrid working model
Boni & Prämien
- Performance-based bonus
Moderne Technikausstattung
- Work from home equipment
Sonstige Vorteile
- Tranquil forest office
- Reasonable adjustments for disability
Gratis oder Vergünstigte Mahlzeiten
- Subsidized staff restaurant
Parkplatz & Pendelvorteile
- Free onsite parking
- Free private bus shuttle
Gesundheits- & Fitnessangebote
- Private company gym
Betriebliche Altersvorsorge
- Fidelity Employee Pension Plan
- Capital Accumulation Benefits (VWL)
Über das Unternehmen
Fidelity Investments
Branche
FinancialServices
Beschreibung
Fidelity Investments strengthens clients' financial well-being by helping people invest and plan for their future, assisting organizations with employee benefits, and providing investment and technology solutions.
Noch nicht perfekt?
- Fidelity Stock Plan Services GmbH
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Vollzeitmit HomeofficeBerufseinsteigerKronberg im Taunus - 0985 DB Investment Services GmbH
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Vollzeit/Teilzeitmit HomeofficeSeniorFrankfurt am Main - RoboMarkets Deutschland GmbH
Customer Support Specialist – International (Onboarding & Compliance)(m/w/x)
Vollzeitmit HomeofficeBerufseinsteigerFrankfurt am Main - wolf personalmanagement
Customer Service Representative Deutsch/Englisch(m/w/x)
Vollzeitmit HomeofficeJuniorNeu-Isenburg - Deutsche Bank
Junior Equities Trader(m/w/x)
Vollzeit/Teilzeitmit HomeofficeJuniorFrankfurt am Main, Mainz