Beschreibung

You will drive growth for key semiconductor accounts by blending technical support with strategic relationship management. Your day-to-day involves leading account plans and navigating market dynamics to expand the business footprint.

Anforderungen

• •Bachelor’s Degree or equivalent
• •5-8 years technical account management experience
• •Experience managing semiconductor customer relationships
• •Knowledge of Semi OEM materials usage
• •Understanding of customer and market dynamics
• •Ability to translate complex technical requirements
• •Understanding of future technology trends
• •Negotiation, value pricing, and contract skills
• •Strong written and verbal communication skills
• •Previous experience within SalesForce
• •Ability to work with diverse cultures
• •Willingness to travel to customer locations

Aufgaben

• •Lead account plan execution to meet sales and profitability goals
• •Represent the company as the primary internal and external contact
• •Monitor market developments to optimize revenue opportunities
• •Guide customer conversations regarding industry market dynamics
• •Develop new regional accounts to grow revenue and wallet share
• •Expand existing partnerships through portfolio selling and relationship building
• •Liaise across departments to manage diverse customer needs
• •Review contracts and manage technical order information
• •Implement value pricing and provide ongoing technical support
• •Forecast customer requirements through the S&OP process
• •Analyze the feasibility of long-term customer contract agreements
• •Facilitate corrective actions and root cause analysis for complaints
• •Provide timely responses to order and quote status requests
• •Support the product portfolio at industry trade shows
• •Maintain pipeline and account plans within the CRM system
• •Manage customer payment terms and ensure strict adherence
• •Share market intelligence with strategic teams for comprehensive insights
• •Mentor other account managers on customer pathway execution

Tools & Technologien

Benefits