Dein persönlicher KI-Karriere-Agent
Specialist Software Support French & English(m/w/x)
Supporting DocuWare partners and customers in French and English, analyzing complex virtual and cloud issues. Initial customer/IT support experience required. Mobile work, flexible hours, regular training.
Anforderungen
- Apprenticeship as IT specialist or IT informatics clerk
- Motivated career changers welcome
- Initial experience in customer/IT support
- Sound knowledge of Windows client/server OS
- Good knowledge of databases (MS-SQL, Oracle, MySQL)
- Good knowledge of Microsoft web servers
- Knowledge of creating SQL queries
- Very good French language skills
- Very good English language skills
- German language skills are a plus
- Service- and customer-oriented appearance
Aufgaben
- Support DocuWare partners and customers in French and English
- Qualify and analyze complex issues in virtual and cloud-based environments
- Provide individual solutions, often collaborating with team members
- Handle requests using remote tools, email, and phone
- Document processing steps in the central ticket system
- Coordinate with software development and product management
Berufserfahrung
- 2 - 5 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Französisch – verhandlungssicher
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Tools & Technologien
- Microsoft Windows client
- Microsoft Windows server
- MS-SQL
- Oracle
- MySQL
- Microsoft web servers
- SQL
Benefits
Flexibles Arbeiten
- Mobile work
- Flexible working hours
Weiterbildungsangebote
- Regular training
Team Events & Ausflüge
- Team events
Modernes Büro
- Paperless work
Gemeinnützige Ausrichtung
- Support for volunteer organizations
Sonstige Vorteile
- Support for local sports clubs
Moderne Technikausstattung
- Use of latest technologies
Sinnstiftende Arbeit
- Wide scope for responsibility
Lockere Unternehmenskultur
- Wide scope for creativity
- Flat hierarchies
Startup-Atmosphäre
- Short decision-making channels
Sicherer Arbeitsplatz
- Stable job
Workation & Sabbatical
- 30 days work from abroad
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Specialist Software Support French & English(m/w/x)
Supporting DocuWare partners and customers in French and English, analyzing complex virtual and cloud issues. Initial customer/IT support experience required. Mobile work, flexible hours, regular training.
Anforderungen
- Apprenticeship as IT specialist or IT informatics clerk
- Motivated career changers welcome
- Initial experience in customer/IT support
- Sound knowledge of Windows client/server OS
- Good knowledge of databases (MS-SQL, Oracle, MySQL)
- Good knowledge of Microsoft web servers
- Knowledge of creating SQL queries
- Very good French language skills
- Very good English language skills
- German language skills are a plus
- Service- and customer-oriented appearance
Aufgaben
- Support DocuWare partners and customers in French and English
- Qualify and analyze complex issues in virtual and cloud-based environments
- Provide individual solutions, often collaborating with team members
- Handle requests using remote tools, email, and phone
- Document processing steps in the central ticket system
- Coordinate with software development and product management
Berufserfahrung
- 2 - 5 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Französisch – verhandlungssicher
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Tools & Technologien
- Microsoft Windows client
- Microsoft Windows server
- MS-SQL
- Oracle
- MySQL
- Microsoft web servers
- SQL
Benefits
Flexibles Arbeiten
- Mobile work
- Flexible working hours
Weiterbildungsangebote
- Regular training
Team Events & Ausflüge
- Team events
Modernes Büro
- Paperless work
Gemeinnützige Ausrichtung
- Support for volunteer organizations
Sonstige Vorteile
- Support for local sports clubs
Moderne Technikausstattung
- Use of latest technologies
Sinnstiftende Arbeit
- Wide scope for responsibility
Lockere Unternehmenskultur
- Wide scope for creativity
- Flat hierarchies
Startup-Atmosphäre
- Short decision-making channels
Sicherer Arbeitsplatz
- Stable job
Workation & Sabbatical
- 30 days work from abroad
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
DocuWare
Branche
IT
Beschreibung
Das Unternehmen steht für papierloses Arbeiten und unterstützt ehrenamtliche Organisationen und lokale Sportvereine.
Noch nicht perfekt?
- DocuWare
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Vollzeitmit HomeofficeBerufserfahrenBerlin, München, Leipzig - Capgemini
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Vollzeitmit HomeofficeSeniorMünchen - digitalfabriX GmbH
Supporter(m/w/x)
Vollzeitmit HomeofficeQuereinsteigerMünchen