Die KI-Suchmaschine für Jobs
Specialist Application Support(m/w/x)
In this role, you will help customers seamlessly adopt digital solutions while addressing their inquiries and feedback. Your day-to-day responsibilities will involve enhancing support processes and ensuring long-term customer loyalty through tailored service recommendations.
Anforderungen
- Understanding of products and digital tools
- Clear communication and problem-solving skills
- Structured approach to service improvement
- Recognition of additional service opportunities
- Fluency in spoken and written English and German
Aufgaben
- Ensure customers smoothly start with digital solutions
- Provide knowledge for safe and efficient usage
- Serve as the main contact for product and application inquiries
- Handle enquiries and complaints with a solution-oriented approach
- Collect and analyze customer feedback
- Drive continuous improvement of support processes
- Identify additional customer needs
- Support customers in selecting suitable digital services
Ausbildung
Sprachen
Benefits
Flexibles Arbeiten
- •Flexible working hours
Familienfreundlichkeit
- •Family-friendly working time models
- •Parent-child offices
Gesundheits- & Fitnessangebote
- •Comprehensive company health management
Firmenfahrrad
- •eBike leasing support
Weiterbildungsangebote
- •Access to modern learning environment
- St. George's, The British International SchoolVollzeit/Teilzeitmit HomeofficeBerufserfahrenKöln, Düsseldorf, München
- DATAGROUP Service Hub GmbH
IT Support Specialist(m/w/x)
VollzeitRemoteJuniorDüsseldorf - Intersnack IT KG
Master Data Support Specialist(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenDüsseldorf - Techtronic Industries Central Europe GmbH
Customer Service Specialist Reklamationsbearbeitung(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenHilden - METRO Markets GmbH
After Sales Specialist DE & NL(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenDüsseldorf
Specialist Application Support(m/w/x)
In this role, you will help customers seamlessly adopt digital solutions while addressing their inquiries and feedback. Your day-to-day responsibilities will involve enhancing support processes and ensuring long-term customer loyalty through tailored service recommendations.
Anforderungen
- Understanding of products and digital tools
- Clear communication and problem-solving skills
- Structured approach to service improvement
- Recognition of additional service opportunities
- Fluency in spoken and written English and German
Aufgaben
- Ensure customers smoothly start with digital solutions
- Provide knowledge for safe and efficient usage
- Serve as the main contact for product and application inquiries
- Handle enquiries and complaints with a solution-oriented approach
- Collect and analyze customer feedback
- Drive continuous improvement of support processes
- Identify additional customer needs
- Support customers in selecting suitable digital services
Ausbildung
Sprachen
Benefits
Flexibles Arbeiten
- •Flexible working hours
Familienfreundlichkeit
- •Family-friendly working time models
- •Parent-child offices
Gesundheits- & Fitnessangebote
- •Comprehensive company health management
Firmenfahrrad
- •eBike leasing support
Weiterbildungsangebote
- •Access to modern learning environment
Über das Unternehmen
DKV Mobility
Branche
Transportation
Beschreibung
The company is part of a leading European B2B platform for on-the-road payment solutions, committed to a sustainable future of mobility.
- St. George's, The British International School
Application Support & Maintenance Specialist(m/w/x)
Vollzeit/Teilzeitmit HomeofficeBerufserfahrenKöln, Düsseldorf, München - DATAGROUP Service Hub GmbH
IT Support Specialist(m/w/x)
VollzeitRemoteJuniorDüsseldorf - Intersnack IT KG
Master Data Support Specialist(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenDüsseldorf - Techtronic Industries Central Europe GmbH
Customer Service Specialist Reklamationsbearbeitung(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenHilden - METRO Markets GmbH
After Sales Specialist DE & NL(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenDüsseldorf