Dein persönlicher KI-Karriere-Agent
Specialist Application Support(m/w/x)
Customer onboarding and support for digital payment solutions on a B2B platform. Fluency in spoken and written English and German required. Parent-child offices, eBike leasing support.
Anforderungen
- Understanding of products and digital tools
- Clear communication and problem-solving skills
- Structured approach to service improvement
- Recognition of additional service opportunities
- Fluency in spoken and written English and German
Aufgaben
- Ensure customers smoothly start with digital solutions
- Provide knowledge for safe and efficient usage
- Serve as the main contact for product and application inquiries
- Handle enquiries and complaints with a solution-oriented approach
- Collect and analyze customer feedback
- Drive continuous improvement of support processes
- Identify additional customer needs
- Support customers in selecting suitable digital services
Ausbildung
- Matura
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Benefits
Flexibles Arbeiten
- Flexible working hours
Familienfreundlichkeit
- Family-friendly working time models
- Parent-child offices
Gesundheits- & Fitnessangebote
- Comprehensive company health management
Firmenfahrrad
- eBike leasing support
Weiterbildungsangebote
- Access to modern learning environment
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Specialist Application Support(m/w/x)
Customer onboarding and support for digital payment solutions on a B2B platform. Fluency in spoken and written English and German required. Parent-child offices, eBike leasing support.
Anforderungen
- Understanding of products and digital tools
- Clear communication and problem-solving skills
- Structured approach to service improvement
- Recognition of additional service opportunities
- Fluency in spoken and written English and German
Aufgaben
- Ensure customers smoothly start with digital solutions
- Provide knowledge for safe and efficient usage
- Serve as the main contact for product and application inquiries
- Handle enquiries and complaints with a solution-oriented approach
- Collect and analyze customer feedback
- Drive continuous improvement of support processes
- Identify additional customer needs
- Support customers in selecting suitable digital services
Ausbildung
- Matura
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Benefits
Flexibles Arbeiten
- Flexible working hours
Familienfreundlichkeit
- Family-friendly working time models
- Parent-child offices
Gesundheits- & Fitnessangebote
- Comprehensive company health management
Firmenfahrrad
- eBike leasing support
Weiterbildungsangebote
- Access to modern learning environment
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
DKV Mobility
Branche
Transportation
Beschreibung
The company is part of a leading European B2B platform for on-the-road payment solutions, committed to a sustainable future of mobility.
Noch nicht perfekt?
- St. George's, The British International School
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