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Senior Technical Support Engineer(m/w/x)
Beschreibung
In this role, you will be part of a global team dedicated to providing exceptional technical support for PTC’s PLM system. Your day-to-day responsibilities will involve collaborating with colleagues worldwide, resolving customer issues, and creating valuable knowledge resources.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Capacity and desire to develop customer service and communication skills
- •Experience in implementing or supporting Client-Server architecture or multi-tier applications
- •Ability to solve analytical problems with effective investigation and documentation
- •Experience in SaaS and Cloud technologies or 3rd party PLM systems
- •Experience in databases, computer networks, or operating systems
- •Fluency in English and German
Berufserfahrung
ca. 4 - 6 Jahre
Aufgaben
- •Provide technical support for PTC’s Product Lifecycle Management (PLM) system
- •Collaborate with global support colleagues to deliver world-class assistance
- •Work with services and account teams to resolve issues effectively
- •Deliver high-quality support services to customers and partners
- •Investigate reported issues and provide guidance on best practices
- •Log issues and track status using PTC’s case management tool
- •Create and publish knowledge articles for customer and employee use
- •Engage in continuous training programs to develop skills
- •Proactively take on new challenges and responsibilities
Sprachen
Englisch – verhandlungssicher
Deutsch – verhandlungssicher
- Parametric Technology GmbHVollzeitnur vor OrtSeniorMünchen
- Parametric Technology GmbH
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Senior Technical Support Engineer(m/w/x)
Die KI-Suchmaschine für Jobs
Beschreibung
In this role, you will be part of a global team dedicated to providing exceptional technical support for PTC’s PLM system. Your day-to-day responsibilities will involve collaborating with colleagues worldwide, resolving customer issues, and creating valuable knowledge resources.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Capacity and desire to develop customer service and communication skills
- •Experience in implementing or supporting Client-Server architecture or multi-tier applications
- •Ability to solve analytical problems with effective investigation and documentation
- •Experience in SaaS and Cloud technologies or 3rd party PLM systems
- •Experience in databases, computer networks, or operating systems
- •Fluency in English and German
Berufserfahrung
ca. 4 - 6 Jahre
Aufgaben
- •Provide technical support for PTC’s Product Lifecycle Management (PLM) system
- •Collaborate with global support colleagues to deliver world-class assistance
- •Work with services and account teams to resolve issues effectively
- •Deliver high-quality support services to customers and partners
- •Investigate reported issues and provide guidance on best practices
- •Log issues and track status using PTC’s case management tool
- •Create and publish knowledge articles for customer and employee use
- •Engage in continuous training programs to develop skills
- •Proactively take on new challenges and responsibilities
Sprachen
Englisch – verhandlungssicher
Deutsch – verhandlungssicher
Über das Unternehmen
PTC
Branche
IT
Beschreibung
The company develops software that integrates the physical and digital worlds to enhance operations and product creation.
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