Dein persönlicher KI-Karriere-Agent
Senior Service Provider Manager(m/w/x)
Co-shaping outsourcing strategy for global fashion platform. Building and developing a worldwide Service Provider network required. Flexible hybrid work, 4-day work week.
Anforderungen
- Proven experience in Service Provider Management
- Excellent numerical and analytical skills
- Ability to plan budgets and scenarios
- Exceptional people and communication skills
- Ability to adjust communication to different roles
- Well-trained cultural sensitivities
- Proven track record in long term Relationship Management
- Effective collaboration
- Autonomous work
- Enjoyment of getting the job done
- Joy in finding solutions
- Fluent English
Aufgaben
- Co-shape outsourcing strategy
- Create, maintain, and develop a global Service Provider network
- Foster win-win relationships with assigned Service Providers
- Focus on efficiency and effectiveness with Service Providers
- Plan and adhere to budgets
- Oversee outsourced customer care operations
- Monitor Service Provider performance against KPIs
- Analyze Service Provider performance against KPIs
- Evaluate Service Provider performance against KPIs
- Ensure budget adherence for outsourced operations
- Lead internal and external stakeholders
- Achieve overall team targets
- Drive commercial optimization
- Proactively model financial projections
- Quantify measurable impact of 'what-if' scenarios
- Contribute to shaping Customer Care strategy
- Ensure strategy reflection across Service Providers
- Initiate projects to enhance well-being
- Execute projects to enhance well-being
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Noch nicht perfekt?
- HiveVollzeitnur vor OrtSeniorBerlin
- Autodoc
Senior Manager - Carrier Management(m/w/x)
Vollzeitnur vor OrtManagementBerlin - Jung von Matt SPREE
Senior Social Media Manager(m/w/x)
Vollzeitnur vor OrtSeniorBerlin - AUTO1 Group
Senior Project Manager Scaling Europe(m/w/x)
Vollzeitnur vor OrtSeniorBerlin - AVOW GmbH
Senior Product Manager(m/w/x)
Vollzeitnur vor OrtManagementBerlin
Senior Service Provider Manager(m/w/x)
Co-shaping outsourcing strategy for global fashion platform. Building and developing a worldwide Service Provider network required. Flexible hybrid work, 4-day work week.
Anforderungen
- Proven experience in Service Provider Management
- Excellent numerical and analytical skills
- Ability to plan budgets and scenarios
- Exceptional people and communication skills
- Ability to adjust communication to different roles
- Well-trained cultural sensitivities
- Proven track record in long term Relationship Management
- Effective collaboration
- Autonomous work
- Enjoyment of getting the job done
- Joy in finding solutions
- Fluent English
Aufgaben
- Co-shape outsourcing strategy
- Create, maintain, and develop a global Service Provider network
- Foster win-win relationships with assigned Service Providers
- Focus on efficiency and effectiveness with Service Providers
- Plan and adhere to budgets
- Oversee outsourced customer care operations
- Monitor Service Provider performance against KPIs
- Analyze Service Provider performance against KPIs
- Evaluate Service Provider performance against KPIs
- Ensure budget adherence for outsourced operations
- Lead internal and external stakeholders
- Achieve overall team targets
- Drive commercial optimization
- Proactively model financial projections
- Quantify measurable impact of 'what-if' scenarios
- Contribute to shaping Customer Care strategy
- Ensure strategy reflection across Service Providers
- Initiate projects to enhance well-being
- Execute projects to enhance well-being
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Zalando
Branche
Retail
Beschreibung
The company is an exclusive online shopping club for fashion and lifestyle products across Europe, offering daily sales campaigns.
Noch nicht perfekt?
- Hive
Senior Strategic Partner Manager DE/PL(m/w/x)
Vollzeitnur vor OrtSeniorBerlin - Autodoc
Senior Manager - Carrier Management(m/w/x)
Vollzeitnur vor OrtManagementBerlin - Jung von Matt SPREE
Senior Social Media Manager(m/w/x)
Vollzeitnur vor OrtSeniorBerlin - AUTO1 Group
Senior Project Manager Scaling Europe(m/w/x)
Vollzeitnur vor OrtSeniorBerlin - AVOW GmbH
Senior Product Manager(m/w/x)
Vollzeitnur vor OrtManagementBerlin