Beschreibung

In this consultative role, you will guide customers and partners in leveraging the ServiceNow Platform for their digital transformation. Your day-to-day responsibilities will include advising on architecture, translating goals into actionable plans, and ensuring best practices for platform health.

Anforderungen

• •8+ years progressive experience or equivalent education/experience
• •Management consulting experience
• •Language proficiency in English and German (C level)
• •Creativity and comfort running programs independently in a startup-paced environment
• •Success driving complex issues through analysis and resolution
• •Industry domain expertise
• •Large program experience leading architecture and design
• •Enterprise architecture experience
• •Cloud application technology experience
• •ServiceNow certifications in aligned workflow
• •Ability to travel
• •Right to work in the country of application

Aufgaben

• •Advise customers on establishing a technical foundation in the ServiceNow Platform
• •Design solutions that deliver desired outcomes
• •Guide customers and partners on instance strategy and technical governance
• •Ensure best practices for core data and integrations
• •Collaborate with executive teams and platform owners during solution implementation
• •Serve as an architectural advisor across multiple engagements
• •Provide architectural knowledge across various workflows
• •Build relationships with CoEI and business leaders to support digital transformation
• •Translate customer goals into actionable roadmaps
• •Convert business and technical requirements into architectural blueprints
• •Engage with Enterprise Architects to position ServiceNow as a standard platform
• •Manage technical governance and delivery operating models
• •Ensure platform health by reducing technical debt with the engagement team
• •Support sales by scoping and estimating engagements and change orders
• •Contribute expertise on leading practices related to the ServiceNow platform