Adobe Systems GmbH
Named Customer Success Manager(m/w/x)
Vollzeitnur vor OrtSenior
München
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ADAdobe
Senior Named Customer Success Manager(m/w/x)
München
VollzeitVor OrtSenior
AI/ML
Nejo KI-Zusammenfassung
Strategic use case adoption and value realization for enterprise accounts at global creative software provider. Fluency in English and German with 10+ years experience in the field required. Comprehensive disability and special needs accommodation programs.
Anforderungen
- Bachelor’s Degree or relevant work experience
- Fluency in English and German
- 10+ years Customer Success experience
- Passion for driving customer success
- Strong communication and interpersonal skills
- Strong consulting skills
- Ability to prioritize and multi-task
- Exceptional organizational and presentation skills
- Knowledge of digital marketing software
- Skilled at Program Management
- Effective at leading C-level discussions
- Flexibility to travel
Aufgaben
- Deliver an outstanding experience for top customers
- Lead strategic planning and use case adoption
- Drive customer advocacy and value realization
- Evangelize mutual success plans and engagement strategies
- Develop frameworks for measurable impact
- Manage the customer’s overall success and vision planning
- Monitor customer health and multi-solution adoption
- Apply industry specialization to drive measurable impact
- Act as the central point of contact throughout the customer lifecycle
- Define success plans with clear, measurable outcomes
- Ensure cohesive communication across internal and customer audiences
- Network within accounts to execute client strategies and roadmaps
- Orchestrate internal resources to deliver exceptional experiences
- Align and track goals using the customer engagement model
- Drive product adoption using data-driven insights
- Guide customers through the digital maturity curve
- Share industry trends to champion innovation
- Identify customer risk and build collaborative recovery plans
- Represent the voice of the customer internally
- Share strategic use cases and process improvements
- Contribute to customer success thought leadership
- Share best practices and feedback to improve organizational approaches
Berufserfahrung
- 10 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- Software as a Service
- Digital Marketing
- Digital Media
- Data platforms
- Content management
Benefits
Mitarbeiterrabatte
- Comprehensive benefits programs
Sonstige Vorteile
- Disability accommodations
- Special need accommodations
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Adobe erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- Genesys Cloud Services Germany GmbH
Senior Customer Success Manager(m/w/x)
Vollzeitnur vor OrtSeniorMünchen - Everpure
Customer Success Manager (German Speaking)(m/w/x)
Vollzeitnur vor OrtBerufserfahrenMünchen - PubMatic, Inc.
Customer Success Manager(m/w/x)
Vollzeitnur vor OrtManagementMünchen - Adobe
Engagement Manager(m/w/x)
Vollzeitnur vor OrtSeniorMünchen
ADAdobe
Senior Named Customer Success Manager(m/w/x)
München
VollzeitVor OrtSenior
AI/ML
Nejo KI-Zusammenfassung
Strategic use case adoption and value realization for enterprise accounts at global creative software provider. Fluency in English and German with 10+ years experience in the field required. Comprehensive disability and special needs accommodation programs.
Anforderungen
- Bachelor’s Degree or relevant work experience
- Fluency in English and German
- 10+ years Customer Success experience
- Passion for driving customer success
- Strong communication and interpersonal skills
- Strong consulting skills
- Ability to prioritize and multi-task
- Exceptional organizational and presentation skills
- Knowledge of digital marketing software
- Skilled at Program Management
- Effective at leading C-level discussions
- Flexibility to travel
Aufgaben
- Deliver an outstanding experience for top customers
- Lead strategic planning and use case adoption
- Drive customer advocacy and value realization
- Evangelize mutual success plans and engagement strategies
- Develop frameworks for measurable impact
- Manage the customer’s overall success and vision planning
- Monitor customer health and multi-solution adoption
- Apply industry specialization to drive measurable impact
- Act as the central point of contact throughout the customer lifecycle
- Define success plans with clear, measurable outcomes
- Ensure cohesive communication across internal and customer audiences
- Network within accounts to execute client strategies and roadmaps
- Orchestrate internal resources to deliver exceptional experiences
- Align and track goals using the customer engagement model
- Drive product adoption using data-driven insights
- Guide customers through the digital maturity curve
- Share industry trends to champion innovation
- Identify customer risk and build collaborative recovery plans
- Represent the voice of the customer internally
- Share strategic use cases and process improvements
- Contribute to customer success thought leadership
- Share best practices and feedback to improve organizational approaches
Berufserfahrung
- 10 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- Software as a Service
- Digital Marketing
- Digital Media
- Data platforms
- Content management
Benefits
Mitarbeiterrabatte
- Comprehensive benefits programs
Sonstige Vorteile
- Disability accommodations
- Special need accommodations
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Adobe erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Adobe
Branche
IT
Beschreibung
The company is focused on changing the world through digital experiences, empowering users to create exceptional digital content.
Noch nicht perfekt?
- Adobe Systems GmbH
Named Customer Success Manager(m/w/x)
Vollzeitnur vor OrtSeniorMünchen - Genesys Cloud Services Germany GmbH
Senior Customer Success Manager(m/w/x)
Vollzeitnur vor OrtSeniorMünchen - Everpure
Customer Success Manager (German Speaking)(m/w/x)
Vollzeitnur vor OrtBerufserfahrenMünchen - PubMatic, Inc.
Customer Success Manager(m/w/x)
Vollzeitnur vor OrtManagementMünchen - Adobe
Engagement Manager(m/w/x)
Vollzeitnur vor OrtSeniorMünchen