Parametric Technology GmbH
Senior Customer Success manager(m/w/x)
Vollzeitnur vor OrtSenior
München
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
PAParametric Technology GmbH
Senior Customer Success Manager(m/w/x)
München
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Managing high-visibility accounts in Industrials, MedTech, and Aerospace & Defence. CAD, PLM, or ALM domain experience required. Partnership operating frameworks and stakeholder engagement for adoption and renewal.
Anforderungen
- Experience with Industrials, Electronic & HighTech, MedTech, Aerospace & Defence accounts
- Domain experience with CAD, PLM, or ALM software
- Understanding of CAD, PLM, or ALM solution implementation
- Well-developed oral and written communication skills
- Ability to tailor messages for multiple audiences
- Broad understanding of business functions and priorities
- Ability to translate technical issues into business terms
- Ability to translate operational issues into business value
- Basic practical understanding of project management
- Ability to multi-task in a matrix environment
- Ability to coordinate activities from multiple functions
- Integrity and trust
- Direct and thoughtful individual
- Presents unvarnished truth appropriately
- Keeps confidences
- Admits mistakes
- Does not misrepresent self or company
- Thrives in ambiguous environments
- Stays cool under pressure
- Does not become defensive or irritated
- Holds things together during tough times
- Organizational agility
- Knowledgeable about how organizations work
- Knows how to get things done through formal and informal channels
- Expert at understanding organizational culture
- Navigates organizations effectively
- Builds and maintains consistent key policies, practices, and procedures
- Bachelor's Degree or equivalent experience
- Fluency in German (written and spoken)
- Fluency in English (written and spoken)
Aufgaben
- Work with high-visibility accounts in key industries
- Advance PTC’s relationships with strategic customers
- Establish and maintain partnership operating frameworks
- Ensure stakeholder engagement for adoption and renewal
- Collaborate with client’s executive, program, and technical teams
- Act as a trusted advisor to client teams
- Provide critical feedback to enhance customer experience
- Identify market growth opportunities
- Contribute to account team efforts
- React to new threats and opportunities proactively
- Manage critical adoption programs for key accounts
- Ensure rapid and successful adoption of acquired solutions
- Help customers realize value from PTC solutions
Berufserfahrung
- 6 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- CAD
- PLM
- ALM
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Parametric Technology GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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PAParametric Technology GmbH
Senior Customer Success Manager(m/w/x)
München
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Managing high-visibility accounts in Industrials, MedTech, and Aerospace & Defence. CAD, PLM, or ALM domain experience required. Partnership operating frameworks and stakeholder engagement for adoption and renewal.
Anforderungen
- Experience with Industrials, Electronic & HighTech, MedTech, Aerospace & Defence accounts
- Domain experience with CAD, PLM, or ALM software
- Understanding of CAD, PLM, or ALM solution implementation
- Well-developed oral and written communication skills
- Ability to tailor messages for multiple audiences
- Broad understanding of business functions and priorities
- Ability to translate technical issues into business terms
- Ability to translate operational issues into business value
- Basic practical understanding of project management
- Ability to multi-task in a matrix environment
- Ability to coordinate activities from multiple functions
- Integrity and trust
- Direct and thoughtful individual
- Presents unvarnished truth appropriately
- Keeps confidences
- Admits mistakes
- Does not misrepresent self or company
- Thrives in ambiguous environments
- Stays cool under pressure
- Does not become defensive or irritated
- Holds things together during tough times
- Organizational agility
- Knowledgeable about how organizations work
- Knows how to get things done through formal and informal channels
- Expert at understanding organizational culture
- Navigates organizations effectively
- Builds and maintains consistent key policies, practices, and procedures
- Bachelor's Degree or equivalent experience
- Fluency in German (written and spoken)
- Fluency in English (written and spoken)
Aufgaben
- Work with high-visibility accounts in key industries
- Advance PTC’s relationships with strategic customers
- Establish and maintain partnership operating frameworks
- Ensure stakeholder engagement for adoption and renewal
- Collaborate with client’s executive, program, and technical teams
- Act as a trusted advisor to client teams
- Provide critical feedback to enhance customer experience
- Identify market growth opportunities
- Contribute to account team efforts
- React to new threats and opportunities proactively
- Manage critical adoption programs for key accounts
- Ensure rapid and successful adoption of acquired solutions
- Help customers realize value from PTC solutions
Berufserfahrung
- 6 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- CAD
- PLM
- ALM
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Parametric Technology GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Parametric Technology GmbH
Branche
IT
Beschreibung
The company develops software that integrates the physical and digital worlds to enhance operations and product creation.
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