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Senior Flagship Manager(m/w/x)
Overseeing daily operations and event programming at a key customer experience flagship for a business intelligence provider. Proven background in operations, hospitality, retail, or experiential marketing required. Significant leadership scope over a key brand touchpoint.
Anforderungen
- Background in operations, hospitality, retail, or experiential marketing
- Ability to manage teams and deliver customer experiences
- Data-driven mindset and performance tracking skills
- Exceptional communication and collaboration skills
- Bias for action and ownership skills
- Agility and initiative in evolving priorities
- Experience organizing events or activations (plus)
Aufgaben
- Lead end-to-end flagship operations
- Ensure daily execution of flagship standards
- Recruit and train high-performing staff
- Motivate teams to meet NPS and CSAT targets
- Develop a recurring monthly events calendar
- Host events to engage local communities
- Execute local demand generation initiatives
- Manage partnerships and outreach campaigns
- Oversee local vendors and budgets
- Maintain cost efficiency across key KPIs
- Collaborate with internal teams on playbooks
- Test new ideas to improve SOPs
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Noch nicht perfekt?
- RESERVEDVollzeitnur vor OrtManagementMünchen
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Senior Flagship Manager(m/w/x)
Overseeing daily operations and event programming at a key customer experience flagship for a business intelligence provider. Proven background in operations, hospitality, retail, or experiential marketing required. Significant leadership scope over a key brand touchpoint.
Anforderungen
- Background in operations, hospitality, retail, or experiential marketing
- Ability to manage teams and deliver customer experiences
- Data-driven mindset and performance tracking skills
- Exceptional communication and collaboration skills
- Bias for action and ownership skills
- Agility and initiative in evolving priorities
- Experience organizing events or activations (plus)
Aufgaben
- Lead end-to-end flagship operations
- Ensure daily execution of flagship standards
- Recruit and train high-performing staff
- Motivate teams to meet NPS and CSAT targets
- Develop a recurring monthly events calendar
- Host events to engage local communities
- Execute local demand generation initiatives
- Manage partnerships and outreach campaigns
- Oversee local vendors and budgets
- Maintain cost efficiency across key KPIs
- Collaborate with internal teams on playbooks
- Test new ideas to improve SOPs
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Über das Unternehmen
World
Branche
IT
Beschreibung
The company provides business intelligence services and data-driven insights to support key decisions.
Noch nicht perfekt?
- RESERVED
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Vollzeitnur vor OrtSeniorMünchenab 90.000 / Jahr - LAP (Life Among People)
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Vollzeitnur vor OrtSeniorHamburg, München - Constructor Knowledge
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