Mendix
Enterprise Customer Success Manager - DACH(m/w/x)
Vollzeitmit HomeofficeSenior
Berlin, Köln, Frankfurt am Main, Hamburg, Hannover, Leipzig, München, Nürnberg, Stuttgart
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SPSPARETECH
Senior Enterprise Customer Success Manager(m/w/x)
Stuttgart, München
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Managing post-sales journey for a data-driven platform connecting factory operators and suppliers, including on-site visits and events. Firsthand experience with manufacturing processes and substantial CS models knowledge required. 30 days vacation, VSOP program participation, and €1000 annual training budget.
Anforderungen
- Substantial experience in process design, CS models, and customer segmentation
- Ability to prioritize tasks and work independently
- Willingness to travel 2-4 times per month
- Deep product knowledge and ability to resolve client issues
- Firsthand experience with manufacturing processes
- Proficiency in German and English
Aufgaben
- Own the post-sales journey from handover to onboarding
- Manage customer usage, renewals, and upsells
- Connect with customers through proactive outreach
- Conduct on-site visits and host dedicated events
- Represent the company at customer events and regional meetups
- Drive personal and professional development
- Collaborate with the Customer Success Management team
- Enhance processes, tools, and product offerings
- Develop deep product knowledge to tackle technical challenges
- Proactively resolve client issues and optimize product adoption
- Ensure seamless integration to boost customer satisfaction and retention
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Weiterbildungsangebote
- Annual training budget of 1000 EURO
Mehr Urlaubstage
- 30 days of vacation
Attraktive Vergütung
- Participation in VSOP program
Firmenfahrrad
- Subsidized job bike
Gesundheits- & Fitnessangebote
- Wellpass gym membership
Mitarbeiterrabatte
- Corporate benefits discounts
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens SPARETECH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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SPSPARETECH
Senior Enterprise Customer Success Manager(m/w/x)
Stuttgart, München
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Managing post-sales journey for a data-driven platform connecting factory operators and suppliers, including on-site visits and events. Firsthand experience with manufacturing processes and substantial CS models knowledge required. 30 days vacation, VSOP program participation, and €1000 annual training budget.
Anforderungen
- Substantial experience in process design, CS models, and customer segmentation
- Ability to prioritize tasks and work independently
- Willingness to travel 2-4 times per month
- Deep product knowledge and ability to resolve client issues
- Firsthand experience with manufacturing processes
- Proficiency in German and English
Aufgaben
- Own the post-sales journey from handover to onboarding
- Manage customer usage, renewals, and upsells
- Connect with customers through proactive outreach
- Conduct on-site visits and host dedicated events
- Represent the company at customer events and regional meetups
- Drive personal and professional development
- Collaborate with the Customer Success Management team
- Enhance processes, tools, and product offerings
- Develop deep product knowledge to tackle technical challenges
- Proactively resolve client issues and optimize product adoption
- Ensure seamless integration to boost customer satisfaction and retention
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Weiterbildungsangebote
- Annual training budget of 1000 EURO
Mehr Urlaubstage
- 30 days of vacation
Attraktive Vergütung
- Participation in VSOP program
Firmenfahrrad
- Subsidized job bike
Gesundheits- & Fitnessangebote
- Wellpass gym membership
Mitarbeiterrabatte
- Corporate benefits discounts
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens SPARETECH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
SPARETECH
Branche
IT
Beschreibung
The company is building a data-driven platform that connects factory operators and suppliers across industries worldwide.
Noch nicht perfekt?
- Mendix
Enterprise Customer Success Manager - DACH(m/w/x)
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