Die KI-Suchmaschine für Jobs
Senior Enterprise Customer Success Manager(m/w/x)
Beschreibung
In this role, you will take charge of the entire post-sales journey, engaging with customers through outreach and events while driving their success. Your focus will be on building relationships, resolving issues, and enhancing processes to ensure satisfaction and retention.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Substantial experience in process design, CS models, and customer segmentation
- •Ability to prioritize tasks and work independently
- •Willingness to travel 2-4 times per month
- •Deep product knowledge and ability to resolve client issues
- •Firsthand experience with manufacturing processes
- •Proficiency in German and English
Ausbildung
Berufserfahrung
ca. 4 - 6 Jahre
Aufgaben
- •Own the post-sales journey from handover to onboarding
- •Manage customer usage, renewals, and upsells
- •Connect with customers through proactive outreach
- •Conduct on-site visits and host dedicated events
- •Represent the company at customer events and regional meetups
- •Drive personal and professional development
- •Collaborate with the Customer Success Management team
- •Enhance processes, tools, and product offerings
- •Develop deep product knowledge to tackle technical challenges
- •Proactively resolve client issues and optimize product adoption
- •Ensure seamless integration to boost customer satisfaction and retention
Sprachen
Deutsch – verhandlungssicher
Englisch – verhandlungssicher
Benefits
Weiterbildungsangebote
- •Annual training budget of 1000 EURO
Mehr Urlaubstage
- •30 days of vacation
Attraktive Vergütung
- •Participation in VSOP program
Firmenfahrrad
- •Subsidized job bike
Gesundheits- & Fitnessangebote
- •Wellpass gym membership
Mitarbeiterrabatte
- •Corporate benefits discounts
- MendixVollzeitmit HomeofficeSeniorBerlin, Köln, Frankfurt am Main, Hamburg, Hannover, Leipzig, München, Nürnberg, Stuttgart
- Tietoevry
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Senior Enterprise Customer Success Manager(m/w/x)
Die KI-Suchmaschine für Jobs
Beschreibung
In this role, you will take charge of the entire post-sales journey, engaging with customers through outreach and events while driving their success. Your focus will be on building relationships, resolving issues, and enhancing processes to ensure satisfaction and retention.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Substantial experience in process design, CS models, and customer segmentation
- •Ability to prioritize tasks and work independently
- •Willingness to travel 2-4 times per month
- •Deep product knowledge and ability to resolve client issues
- •Firsthand experience with manufacturing processes
- •Proficiency in German and English
Ausbildung
Berufserfahrung
ca. 4 - 6 Jahre
Aufgaben
- •Own the post-sales journey from handover to onboarding
- •Manage customer usage, renewals, and upsells
- •Connect with customers through proactive outreach
- •Conduct on-site visits and host dedicated events
- •Represent the company at customer events and regional meetups
- •Drive personal and professional development
- •Collaborate with the Customer Success Management team
- •Enhance processes, tools, and product offerings
- •Develop deep product knowledge to tackle technical challenges
- •Proactively resolve client issues and optimize product adoption
- •Ensure seamless integration to boost customer satisfaction and retention
Sprachen
Deutsch – verhandlungssicher
Englisch – verhandlungssicher
Benefits
Weiterbildungsangebote
- •Annual training budget of 1000 EURO
Mehr Urlaubstage
- •30 days of vacation
Attraktive Vergütung
- •Participation in VSOP program
Firmenfahrrad
- •Subsidized job bike
Gesundheits- & Fitnessangebote
- •Wellpass gym membership
Mitarbeiterrabatte
- •Corporate benefits discounts
Über das Unternehmen
SPARETECH
Branche
IT
Beschreibung
The company is building a data-driven platform that connects factory operators and suppliers across industries worldwide.
- Mendix
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