Sunrise GmbH
Senior Acquisition Manager(m/w/x)
Vollzeitmit HomeofficeSenior
Zürich
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SUSunrise GmbH
Senior Director Base CVP & Loyalty(m/w/x)
Zürich
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Designing and delivering end-to-end customer value propositions for existing subscribers. 10-15 years in customer value management, pricing, or loyalty required. Equal pay certification, Swiss LGBTI label.
Anforderungen
- University degree or equivalent in Business, Economics, or quantitative field
- 10-15 years experience in customer value management, pricing, or loyalty (telecom or subscription industry ideal)
- 5+ years senior leadership (Director+) with accountability for CVP, pricing, loyalty, budget/P&L
- Deep functional expertise in CVP design, inlife pricing, loyalty program management, segment propositions, cross/upsell mechanics
- Broad commercial skillset: GTM execution, customer experience design, commercial management, offer engines, loyalty platforms
- Strong commercial awareness of Swiss telecom market: competitor propositions, pricing dynamics, loyalty mechanics, regulatory constraints
- Proven ability to lead heterogeneous, cross-functional teams, align disciplines around shared KPIs
- Strategic, data-driven leader: translate market/regulatory developments into CVP/loyalty strategies for margin protection and growth
Aufgaben
- Own end-to-end Customer Value Proposition (CVP) for existing customers
- Define segment-specific propositions to increase share of wallet, RGUs, and bill size
- Align base CVP with Acquisition CVP
- Ensure consistent base CVP delivery across all channels
- Collaborate with Acquisition CVP, IT, and commercial teams
- Lead Go-to-Market execution for the customer base
- Manage campaigns, promotions, and channel playbooks
- Align Go-to-Market execution with commercial targets and customer experience
- Define and manage in-life pricing
- Ensure pricing consistency across the customer lifecycle
- Balance pricing with growth, margin, and regulatory requirements
- Own pricing governance and sales commissioning budgets
- Ensure incentives support CVP and loyalty objectives
- Define, develop, and execute the Sunrise Rewards loyalty program
- Drive customer engagement, active customer base, and churn reduction
- Achieve incremental sales and share of wallet through loyalty program
- Deliver on revenue targets for the loyalty program
- Manage the Moments roadmap for Sunrise Rewards
- Oversee Sunrise Rewards customer communication and processes
- Manage partner integration for Sunrise Rewards
- Lead cross-functional and external stakeholders
- Coordinate with Marketing, Sales, Consumer Platform, IT, and Customer Care
- Coordinate with partners to deliver value and loyalty strategy
Berufserfahrung
- 10 - 15 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Französisch – verhandlungssicher
- Italienisch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- offer engines
- loyalty platforms
Benefits
Attraktive Vergütung
- Equal pay for work of equal value certification
Sonstige Vorteile
- Swiss LGBTI label
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Sunrise GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- Sunrise GmbH
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SUSunrise GmbH
Senior Director Base CVP & Loyalty(m/w/x)
Zürich
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Designing and delivering end-to-end customer value propositions for existing subscribers. 10-15 years in customer value management, pricing, or loyalty required. Equal pay certification, Swiss LGBTI label.
Anforderungen
- University degree or equivalent in Business, Economics, or quantitative field
- 10-15 years experience in customer value management, pricing, or loyalty (telecom or subscription industry ideal)
- 5+ years senior leadership (Director+) with accountability for CVP, pricing, loyalty, budget/P&L
- Deep functional expertise in CVP design, inlife pricing, loyalty program management, segment propositions, cross/upsell mechanics
- Broad commercial skillset: GTM execution, customer experience design, commercial management, offer engines, loyalty platforms
- Strong commercial awareness of Swiss telecom market: competitor propositions, pricing dynamics, loyalty mechanics, regulatory constraints
- Proven ability to lead heterogeneous, cross-functional teams, align disciplines around shared KPIs
- Strategic, data-driven leader: translate market/regulatory developments into CVP/loyalty strategies for margin protection and growth
Aufgaben
- Own end-to-end Customer Value Proposition (CVP) for existing customers
- Define segment-specific propositions to increase share of wallet, RGUs, and bill size
- Align base CVP with Acquisition CVP
- Ensure consistent base CVP delivery across all channels
- Collaborate with Acquisition CVP, IT, and commercial teams
- Lead Go-to-Market execution for the customer base
- Manage campaigns, promotions, and channel playbooks
- Align Go-to-Market execution with commercial targets and customer experience
- Define and manage in-life pricing
- Ensure pricing consistency across the customer lifecycle
- Balance pricing with growth, margin, and regulatory requirements
- Own pricing governance and sales commissioning budgets
- Ensure incentives support CVP and loyalty objectives
- Define, develop, and execute the Sunrise Rewards loyalty program
- Drive customer engagement, active customer base, and churn reduction
- Achieve incremental sales and share of wallet through loyalty program
- Deliver on revenue targets for the loyalty program
- Manage the Moments roadmap for Sunrise Rewards
- Oversee Sunrise Rewards customer communication and processes
- Manage partner integration for Sunrise Rewards
- Lead cross-functional and external stakeholders
- Coordinate with Marketing, Sales, Consumer Platform, IT, and Customer Care
- Coordinate with partners to deliver value and loyalty strategy
Berufserfahrung
- 10 - 15 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Französisch – verhandlungssicher
- Italienisch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- offer engines
- loyalty platforms
Benefits
Attraktive Vergütung
- Equal pay for work of equal value certification
Sonstige Vorteile
- Swiss LGBTI label
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Sunrise GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Sunrise GmbH
Branche
Telecommunications
Beschreibung
Das Unternehmen bietet eine moderne Ausbildung in der Plattformentwicklung und fördert Innovation in der IT-Branche.
Noch nicht perfekt?
- Sunrise GmbH
Senior Acquisition Manager(m/w/x)
Vollzeitmit HomeofficeSeniorZürich - Sunrise GmbH
Senior Product Manager(m/w/x)
Vollzeitmit HomeofficeSeniorZürich - Sunrise GmbH
Customer Experience Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenZürich - Sunrise GmbH
Sales Performance Manager(m/w/x)
Vollzeitmit HomeofficeSeniorZürich - Sunrise GmbH
Product Owner – B2B CRM & Portal Transformation(m/w/x)
Vollzeitmit HomeofficeSeniorZürich