Dein persönlicher KI-Karriere-Agent
Senior Claims Governance & Oversight Manager(m/w/x)
Oversight of delegated handling processes for insurance coverholders and TPAs. Extensive delegated handling operations and regulatory oversight experience required. Global operations exposure.
Anforderungen
- Extensive experience in a claim’s operational environment or equivalent
- Knowledge of the regulatory environment for claims management and oversight
- Familiarity with due diligence, performance management and audit requirements for outsourcing claims handling to third parties
- Ability to build, maintain and influence relationships across an organisation
- Experience in managing projects and delivering change initiatives
- Strong Microsoft Office, specifically Microsoft Excel, and IT savvy
- Aptitude and willingness to learn in-house and external claims systems
- Excellent written and verbal communication skills
- Fluency in English essential; knowledge of German, Dutch or Spanish an advantage
- Positive mind-set and people-oriented work ethic
- Legal right to live and work in the country of application
- Consideration for flexible working patterns
Aufgaben
- Review the delegated claims handling process
- Conduct due diligence on coverholders and TPAs
- Evaluate performance against SLAs
- Produce delegated reports
- Oversee the annual audit schedule
- Manage the delegated claims handling process
- Recommend process changes post-review
- Review the Expert Panel process
- Collaborate with Claims Divisional Heads and Legal
- Implement changes for the Expert Panel's effectiveness
- Ensure required TOBAs are in place
- Oversee the Claims peer review process
- Complete a sample of peer reviews
- Collate and analyze peer review data
- Work with Claims Divisional Heads to ensure timely submissions
- Identify deficiencies and report improvements
- Oversee the Claims Handling Manual
- Collect feedback from the claims team for improvements
- Manage the Claims Authority process
- Streamline and enhance the Claims Authority process
- Participate in market working groups for regulatory updates
- Report on market initiatives and their impact
- Manage Claims change initiatives
- Recommend and deliver system upgrades and enhancements
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
- Niederländisch – Grundkenntnisse
- Spanisch – Grundkenntnisse
Tools & Technologien
- Microsoft Office
- Microsoft Excel
Benefits
Attraktive Vergütung
- Competitive package
Sonstige Zulagen
- Additional local benefits
Modernes Büro
- Modern office environment
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
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Senior Claims Governance & Oversight Manager(m/w/x)
Oversight of delegated handling processes for insurance coverholders and TPAs. Extensive delegated handling operations and regulatory oversight experience required. Global operations exposure.
Anforderungen
- Extensive experience in a claim’s operational environment or equivalent
- Knowledge of the regulatory environment for claims management and oversight
- Familiarity with due diligence, performance management and audit requirements for outsourcing claims handling to third parties
- Ability to build, maintain and influence relationships across an organisation
- Experience in managing projects and delivering change initiatives
- Strong Microsoft Office, specifically Microsoft Excel, and IT savvy
- Aptitude and willingness to learn in-house and external claims systems
- Excellent written and verbal communication skills
- Fluency in English essential; knowledge of German, Dutch or Spanish an advantage
- Positive mind-set and people-oriented work ethic
- Legal right to live and work in the country of application
- Consideration for flexible working patterns
Aufgaben
- Review the delegated claims handling process
- Conduct due diligence on coverholders and TPAs
- Evaluate performance against SLAs
- Produce delegated reports
- Oversee the annual audit schedule
- Manage the delegated claims handling process
- Recommend process changes post-review
- Review the Expert Panel process
- Collaborate with Claims Divisional Heads and Legal
- Implement changes for the Expert Panel's effectiveness
- Ensure required TOBAs are in place
- Oversee the Claims peer review process
- Complete a sample of peer reviews
- Collate and analyze peer review data
- Work with Claims Divisional Heads to ensure timely submissions
- Identify deficiencies and report improvements
- Oversee the Claims Handling Manual
- Collect feedback from the claims team for improvements
- Manage the Claims Authority process
- Streamline and enhance the Claims Authority process
- Participate in market working groups for regulatory updates
- Report on market initiatives and their impact
- Manage Claims change initiatives
- Recommend and deliver system upgrades and enhancements
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
- Niederländisch – Grundkenntnisse
- Spanisch – Grundkenntnisse
Tools & Technologien
- Microsoft Office
- Microsoft Excel
Benefits
Attraktive Vergütung
- Competitive package
Sonstige Zulagen
- Additional local benefits
Modernes Büro
- Modern office environment
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Markel Insurance SE
Branche
Insurance
Beschreibung
Markel Group is a Fortune 500 company providing insurance, reinsurance, and investment operations globally.
Noch nicht perfekt?
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