Planet Payment Germany GmbH
Team Lead of BD - DACH(m/w/x)
Vollzeitmit HomeofficeManagement
Dortmund
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PLPlanet PMS UK LIMITED
Senior Account Manager(m/w/x)
Dortmund
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Managing high-value hotel customer relationships for PMS and payment solutions in CEE at global tech firm specializing in hospitality PMS. Proven track record with large hotel accounts and hospitality tech understanding required. Direct impact as primary escalation point for strategic clients.
Anforderungen
- Fluency in German and English
- 5+ years’ experience in key account management or customer success roles
- Proven track record managing large enterprise or strategic hotel accounts
- Deep understanding of hotel operations and hospitality technology
- Exceptional communication and negotiation skills in German and English
- Ability to handle high-pressure customer situations
- Experience with CRM systems and account planning tools
- Willingness to travel across the CEE region
- Prior experience working with hotel groups or chains
- Knowledge of property management systems, booking engines, or revenue management systems
- Familiarity with customer lifecycle management frameworks and SaaS metrics
Aufgaben
- Manage relationships with high-value hotel customers in the CEE region
- Drive customer retention through proactive value delivery
- Conduct regular business reviews to identify improvement opportunities
- Act as the primary escalation point for strategic customers
- Resolve issues in collaboration with support, product, and engineering teams
- Develop long-term account strategies aligned with customer goals
- Identify and execute upsell and cross-sell opportunities
- Lead renewal discussions and contract negotiations
- Collaborate with legal and finance teams on pricing strategy
- Educate customers on new features and best practices
- Act as a trusted advisor on the software’s strategic value
- Build strong relationships at all levels within customer organizations
- Provide structured feedback to product and marketing teams
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- Salesforce
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Planet PMS UK LIMITED erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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PLPlanet PMS UK LIMITED
Senior Account Manager(m/w/x)
Dortmund
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Managing high-value hotel customer relationships for PMS and payment solutions in CEE at global tech firm specializing in hospitality PMS. Proven track record with large hotel accounts and hospitality tech understanding required. Direct impact as primary escalation point for strategic clients.
Anforderungen
- Fluency in German and English
- 5+ years’ experience in key account management or customer success roles
- Proven track record managing large enterprise or strategic hotel accounts
- Deep understanding of hotel operations and hospitality technology
- Exceptional communication and negotiation skills in German and English
- Ability to handle high-pressure customer situations
- Experience with CRM systems and account planning tools
- Willingness to travel across the CEE region
- Prior experience working with hotel groups or chains
- Knowledge of property management systems, booking engines, or revenue management systems
- Familiarity with customer lifecycle management frameworks and SaaS metrics
Aufgaben
- Manage relationships with high-value hotel customers in the CEE region
- Drive customer retention through proactive value delivery
- Conduct regular business reviews to identify improvement opportunities
- Act as the primary escalation point for strategic customers
- Resolve issues in collaboration with support, product, and engineering teams
- Develop long-term account strategies aligned with customer goals
- Identify and execute upsell and cross-sell opportunities
- Lead renewal discussions and contract negotiations
- Collaborate with legal and finance teams on pricing strategy
- Educate customers on new features and best practices
- Act as a trusted advisor on the software’s strategic value
- Build strong relationships at all levels within customer organizations
- Provide structured feedback to product and marketing teams
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- Salesforce
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Planet PMS UK LIMITED erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Planet PMS UK LIMITED
Branche
Hospitality
Beschreibung
Planet is a global technology company delivering next-generation PMS and payments solutions purpose-built for the hospitality industry.
Noch nicht perfekt?
- Planet Payment Germany GmbH
Team Lead of BD - DACH(m/w/x)
Vollzeitmit HomeofficeManagementDortmund - Alpega Group
Strategic Key Account Manager - DACH(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenDortmund - Planet
Business Development Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenDortmund - Computacenter
Senior Account Manager Cybersecurity(m/w/x)
Vollzeitmit HomeofficeSeniorDüsseldorf, Kerpen, Köln, Dortmund - Planet Payment Germany GmbH
Strategic Solutions Manager (Payment)(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenDortmund