Die KI-Suchmaschine für Jobs
Program Manager - Customer Experience(m/w/x)
Beschreibung
You will shape the support experience for German users by blending local cultural norms with global capabilities to drive measurable service improvements and advocate for the user's voice.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Experience in customer experience or related roles
- •Track record in launching strategic initiatives
- •Strong problem solving and decision making
- •Exceptional communication and storytelling skills
- •Independent work and cross-functional collaboration
- •Proactive and adaptable work approach
- •Ability to thrive in fast-paced environments
- •Application submitted in English
Ausbildung
Berufserfahrung
ca. 1 - 4 Jahre
Aufgaben
- •Define a localized support strategy for Germany
- •Execute service strategies with local and global teams
- •Influence planning cycles and lead cross-functional implementation
- •Reduce customer effort and increase satisfaction metrics
- •Open support channels tailored to German users
- •Audit help content and chatbot responses for local relevance
- •Improve communication quality and cultural alignment
- •Advocate for German user insights in decision-making
- •Translate country priorities into actionable support initiatives
- •Bridge the gap between local needs and global capabilities
Tools & Technologien
Sprachen
Deutsch – verhandlungssicher
Englisch – verhandlungssicher
Benefits
Attraktive Vergütung
- •Equity packages
Großzügige Elternzeit
- •Inclusive parental leave policy
Sonstige Zulagen
- •Annual Vibe & Thrive allowance
Workation & Sabbatical
- •Flexible leave options
Lockere Unternehmenskultur
- •Global team exposure
- SD WorxVollzeitRemoteManagementBerlin, Dresden, Dreieich, Düsseldorf
- KNIME
Customer Success Manager - German-speaking(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin, Konstanz - Insider One
Customer Success Manager - DACH(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Moss
Customer Service Specialist - German / English(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Contentful
Group Product Manager (Customer Experience)(m/w/x)
Vollzeitmit HomeofficeManagementBerlin
Program Manager - Customer Experience(m/w/x)
Die KI-Suchmaschine für Jobs
Beschreibung
You will shape the support experience for German users by blending local cultural norms with global capabilities to drive measurable service improvements and advocate for the user's voice.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Experience in customer experience or related roles
- •Track record in launching strategic initiatives
- •Strong problem solving and decision making
- •Exceptional communication and storytelling skills
- •Independent work and cross-functional collaboration
- •Proactive and adaptable work approach
- •Ability to thrive in fast-paced environments
- •Application submitted in English
Ausbildung
Berufserfahrung
ca. 1 - 4 Jahre
Aufgaben
- •Define a localized support strategy for Germany
- •Execute service strategies with local and global teams
- •Influence planning cycles and lead cross-functional implementation
- •Reduce customer effort and increase satisfaction metrics
- •Open support channels tailored to German users
- •Audit help content and chatbot responses for local relevance
- •Improve communication quality and cultural alignment
- •Advocate for German user insights in decision-making
- •Translate country priorities into actionable support initiatives
- •Bridge the gap between local needs and global capabilities
Tools & Technologien
Sprachen
Deutsch – verhandlungssicher
Englisch – verhandlungssicher
Benefits
Attraktive Vergütung
- •Equity packages
Großzügige Elternzeit
- •Inclusive parental leave policy
Sonstige Zulagen
- •Annual Vibe & Thrive allowance
Workation & Sabbatical
- •Flexible leave options
Lockere Unternehmenskultur
- •Global team exposure
Über das Unternehmen
Canva
Branche
IT
Beschreibung
The company is a fast-growing platform that redefines how the world experiences design.
- SD Worx
Portfolio Manager DACH(m/w/x)
VollzeitRemoteManagementBerlin, Dresden, Dreieich, Düsseldorf - KNIME
Customer Success Manager - German-speaking(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin, Konstanz - Insider One
Customer Success Manager - DACH(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Moss
Customer Service Specialist - German / English(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Contentful
Group Product Manager (Customer Experience)(m/w/x)
Vollzeitmit HomeofficeManagementBerlin