Die KI-Suchmaschine für Jobs
Principal Technical Consultant - CRM & Industry Workflows(m/w/x)
Beschreibung
As a senior expert, you will architect and deliver innovative ServiceNow CRM solutions while mentoring developers and partnering with product teams to drive customer service excellence.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Fluency in German and English
- •Experience integrating AI into work processes
- •8 years consulting and complex implementation
- •Expertise in CSM and FSM/SOM solutions
- •Financial Services or Telecommunications industry experience
- •Ability to influence senior leaders
- •Proficiency in architectural designs and integrations
- •ServiceNow or comparable Salesforce certifications
- •Certified System Administrator certification
- •Certified Application Developer certification
- •Certified Implementation Specialist – CSM, FSM
- •Certified Technical Architect certification
Ausbildung
Berufserfahrung
8 Jahre
Aufgaben
- •Lead technical delivery for CSM and FSM implementations
- •Architect detailed solutions aligned with business needs
- •Act as the primary technical liaison for customers
- •Conduct technical onboarding and process assessments
- •Develop on ServiceNow using JavaScript, REST, and Flow Designer
- •Resolve critical technical issues and escalations
- •Mentor developers on CRM Service and platform capabilities
- •Scope complex integrations for pre-sales engagements
- •Contribute to webinars and whitepapers as a thought leader
- •Provide product feedback to ServiceNow development teams
- •Support go-to-market strategies for new service offerings
Tools & Technologien
Sprachen
Deutsch – verhandlungssicher
Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- •Flexible work personas
Sonstige Vorteile
- •Reasonable accommodations for application
- ServiceNowVollzeitnur vor OrtSeniorMünchen
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Principal Technical Consultant - CRM & Industry Workflows(m/w/x)
Die KI-Suchmaschine für Jobs
Beschreibung
As a senior expert, you will architect and deliver innovative ServiceNow CRM solutions while mentoring developers and partnering with product teams to drive customer service excellence.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Fluency in German and English
- •Experience integrating AI into work processes
- •8 years consulting and complex implementation
- •Expertise in CSM and FSM/SOM solutions
- •Financial Services or Telecommunications industry experience
- •Ability to influence senior leaders
- •Proficiency in architectural designs and integrations
- •ServiceNow or comparable Salesforce certifications
- •Certified System Administrator certification
- •Certified Application Developer certification
- •Certified Implementation Specialist – CSM, FSM
- •Certified Technical Architect certification
Ausbildung
Berufserfahrung
8 Jahre
Aufgaben
- •Lead technical delivery for CSM and FSM implementations
- •Architect detailed solutions aligned with business needs
- •Act as the primary technical liaison for customers
- •Conduct technical onboarding and process assessments
- •Develop on ServiceNow using JavaScript, REST, and Flow Designer
- •Resolve critical technical issues and escalations
- •Mentor developers on CRM Service and platform capabilities
- •Scope complex integrations for pre-sales engagements
- •Contribute to webinars and whitepapers as a thought leader
- •Provide product feedback to ServiceNow development teams
- •Support go-to-market strategies for new service offerings
Tools & Technologien
Sprachen
Deutsch – verhandlungssicher
Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- •Flexible work personas
Sonstige Vorteile
- •Reasonable accommodations for application
Über das Unternehmen
ServiceNow
Branche
IT
Beschreibung
The company brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
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