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SASalesforce

MuleSoft Consumption Value Delivery Lead(m/w/x)

München
VollzeitVor OrtSenior
AI/ML

Driving AI CRM growth and retention for strategic accounts with autonomous portfolio management. Enterprise IT logic and API connections for AI understanding required. Championing disability inclusion in business leadership.

Anforderungen

  • Proven track record (5-7+ years) in customer-facing solutioning, consulting, or account management
  • Ownership of territory and autonomy to drive success
  • Career break for caregiving, personal travel, or career pivot welcome
  • Understanding of enterprise IT logic and API connections for AI
  • Understanding of business processes, agentic actions, orchestration, and governance
  • Comfort with data and metrics
  • Translating data into compelling executive narratives
  • Comfort working across virtual teams
  • Facilitating technical sessions with architects and CTO
  • Leading strategic value-alignment meetings with VP IT or CIO
  • Excellent German language skills

Aufgaben

  • Build and nurture customer relationships
  • Manage portfolio autonomously to achieve business goals
  • Drive growth, health, and retention of strategic accounts
  • Act as a business partner to sales leaders
  • Provide proactive insights and identify intervention needs
  • Highlight customer success stories to inspire others
  • Balance and prioritize time across multiple accounts
  • Gather key insights and deliver business impact
  • Use Data and AI tools to monitor consumption patterns
  • Identify opportunities and mitigate risks
  • Celebrate business milestones with customers
  • Lead product demos and proof-of-concept projects
  • Solve new business problems hands-on
  • Turn technical potential into business outcomes
  • Communicate value to C-suite stakeholders
  • Provide holistic insights into account health
  • Ensure sustainable commercial relationships
  • Share best practices across a global team
  • Contribute to the growth of the team

Berufserfahrung

  • 5 - 7 Jahre

Ausbildung

  • Bachelor-AbschlussODER
  • Master-Abschluss

Sprachen

  • Deutschfließend

Benefits

Sonstige Vorteile

  • Reasonable accommodation during application process
  • Support for individuals with severe disability status
  • Accessibility and inclusion initiatives

Gemeinnützige Ausrichtung

  • Champion disability inclusion in business leadership
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