Dein persönlicher KI-Karriere-Agent
Manager IT Infrastructure Service Delivery - Connectivity(m/w/x)
Overseeing WAN, LAN, WLAN, VPN, and firewall services for a biotechnology company developing cancer and infectious disease treatments. IT Service Management and ITIL process knowledge required. Flexible hours, vacation account, and digital learning.
Anforderungen
- IT Service Management and Service Delivery experience in network/connectivity operations
- Solid knowledge of ITIL processes (Incident, Change, Service Level Management)
- Strong understanding of enterprise network technologies (SD-WAN, LANs, VPNs, firewalls, cloud integrations)
- Exceptional communication skills, customer-centric mindset, effective stakeholder management
- Vendor management experience (contract negotiation, cost optimization)
- Leadership qualities, fostering accountability and continuous improvement
Aufgaben
- Ensure seamless delivery of network and connectivity services
- Maintain high availability and performance of enterprise systems
- Oversee WAN, LAN, WLAN, VPN, and firewall services
- Manage external service providers for SLA compliance and optimal performance
- Drive standardization and process maturity using ITIL
- Define service strategies and roadmaps aligned with IT and business goals
- Ensure stable operation of enterprise networks
- Drive incident management processes
- Collaborate with teams to establish connectivity standards for hybrid cloud environments
- Implement process automation and tooling enhancements
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- SD-WAN
- LANs
- VPNs
- firewalls
- cloud integrations
- ITIL
Benefits
Flexibles Arbeiten
- Flexible hours
Mehr Urlaubstage
- Vacation account
Weiterbildungsangebote
- Digital Learning
- LinkedIn Learning
Karriere- und Weiterentwicklung
- Performance and talent development
- Leadership development
Sonstige Vorteile
- Apprenticeships
- Support for your full potential
Startup-Atmosphäre
- Voice at the table
Lockere Unternehmenskultur
- Culture on an equal footing
Sinnstiftende Arbeit
- Opportunities to shape and impact
Firmenfahrrad
- Company bike
Öffi Tickets
- Job ticket
- Deutschlandticket
Betriebliche Altersvorsorge
- Employer-funded pension
Kinderbetreuung
- Childcare
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Manager IT Infrastructure Service Delivery - Connectivity(m/w/x)
Overseeing WAN, LAN, WLAN, VPN, and firewall services for a biotechnology company developing cancer and infectious disease treatments. IT Service Management and ITIL process knowledge required. Flexible hours, vacation account, and digital learning.
Anforderungen
- IT Service Management and Service Delivery experience in network/connectivity operations
- Solid knowledge of ITIL processes (Incident, Change, Service Level Management)
- Strong understanding of enterprise network technologies (SD-WAN, LANs, VPNs, firewalls, cloud integrations)
- Exceptional communication skills, customer-centric mindset, effective stakeholder management
- Vendor management experience (contract negotiation, cost optimization)
- Leadership qualities, fostering accountability and continuous improvement
Aufgaben
- Ensure seamless delivery of network and connectivity services
- Maintain high availability and performance of enterprise systems
- Oversee WAN, LAN, WLAN, VPN, and firewall services
- Manage external service providers for SLA compliance and optimal performance
- Drive standardization and process maturity using ITIL
- Define service strategies and roadmaps aligned with IT and business goals
- Ensure stable operation of enterprise networks
- Drive incident management processes
- Collaborate with teams to establish connectivity standards for hybrid cloud environments
- Implement process automation and tooling enhancements
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- SD-WAN
- LANs
- VPNs
- firewalls
- cloud integrations
- ITIL
Benefits
Flexibles Arbeiten
- Flexible hours
Mehr Urlaubstage
- Vacation account
Weiterbildungsangebote
- Digital Learning
- LinkedIn Learning
Karriere- und Weiterentwicklung
- Performance and talent development
- Leadership development
Sonstige Vorteile
- Apprenticeships
- Support for your full potential
Startup-Atmosphäre
- Voice at the table
Lockere Unternehmenskultur
- Culture on an equal footing
Sinnstiftende Arbeit
- Opportunities to shape and impact
Firmenfahrrad
- Company bike
Öffi Tickets
- Job ticket
- Deutschlandticket
Betriebliche Altersvorsorge
- Employer-funded pension
Kinderbetreuung
- Childcare
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
BioNTech SE
Branche
Pharmaceuticals
Beschreibung
Das Unternehmen entwickelt bahnbrechende Medikamente zur Verbesserung der globalen Gesundheit und zur Bekämpfung von Krankheiten.
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