Key Account Manager(m/w/x)

Beschreibung

In this role, you will focus on driving growth and retention for a portfolio of accounts by building strategic relationships, conducting business reviews, and leading negotiations. Your day-to-day responsibilities will involve collaborating with teams to ensure customer satisfaction and implementing solutions that enhance efficiency.

Anforderungen

• •High School diploma
• •Minimum 4 years of experience in sales or account management
• •Ability to travel up to 30% (domestically and internationally)
• •Bachelor’s degree from an accredited college or university
• •Data-driven approach
• •Influencing, negotiation, collaboration, communication, and presentation skills
• •Proven track record of delivering measurable financial results through sales or account management solutions
• •Value for a diverse and inclusive work environment

Aufgaben

• •Build and expand strategic relationships across customer supply chain functions
• •Drive market share growth through active pipeline management and CRM qualification
• •Conduct business reviews to uncover growth opportunities using data and market intelligence
• •Lead complex negotiations and pricing strategies at the management and director level
• •Represent digital solutions confidently, applying technology and analytics to customer strategy
• •Act as a customer advocate, ensuring alignment and prioritization of internal resources
• •Collaborate with operations and supply teams to deliver optimal execution and meet KPIs
• •Manage conflict and navigate challenging conversations with tact and diplomacy
• •Monitor account health through proactive review of financial results and performance reports
• •Identify and implement process improvements and cost-saving solutions for customers

Benefits