All for One Group
Service Manager AMS(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
Filderstadt, Berlin, Dortmund, Frankfurt am Main, Hamburg, Heidelberg, Heilbronn, München, Ratingen
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Die KI-Suchmaschine für Jobs
DKDKV Mobility
IT Service Manager(m/w/x)
Ratingen
Vollzeit, Teilzeitmit HomeofficeBerufserfahren
Green Job
Nejo KI-Zusammenfassung
Managing external IT service providers for on-the-road payment solutions. Solid IAM expertise and ITIL v4 or Microsoft/IAM certificates essential. Parent-child offices, eBike leasing support, family-friendly working models.
Anforderungen
- Degree in Business Informatics or comparable qualification
- Certifications such as ITIL v4 or Microsoft/IAM certificates
- Relevant professional experience in IT service management
- Solid IAM expertise in identity lifecycle, role and authorization concepts, and recertifications
- Experience in managing service providers, SLAs, and KPIs
- Ability to transition projects into stable operations and resolve complex issues in Second Level Support
- Strong technical knowledge of IAM tools such as Azure AD/Entra ID and directory services
- Proficiency in ITSM tools (e.g., Matrix42) and Atlassian tools (Jira/Confluence) and basic knowledge of interfaces and scripting
- Analytical, structured, and independent work style
- Confident communication in German and English
Aufgaben
- Control and monitor service relationships with external partners
- Support specification, tendering, and procurement of new IT services
- Select suitable service providers
- Further develop existing services, SLAs, and KPIs
- Optimize services for quality, compliance, and cost
- Evaluate new technologies and solution approaches
- Provide recommendations for future business requirements
- Monitor applications and services to ensure stability
- Analyze incidents and ensure sustainable resolution in Second Level Support
- Plan, coordinate, and oversee IT projects from implementation to rollout
- Ensure smooth transition into operations
- Further develop IAM processes, including identity lifecycle and role concepts
- Ensure compliance requirements are met through recertifications
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- ITIL v4
- Microsoft/IAM certificates
- Azure AD
- Entra ID
- Matrix42
- Jira
- Confluence
Benefits
Flexibles Arbeiten
- Flexible working hours
Familienfreundlichkeit
- Family-friendly working time models
- Parent-child offices
Gesundheits- & Fitnessangebote
- Comprehensive company health management
Firmenfahrrad
- eBike leasing support
Sonstige Vorteile
- Modern learning environment
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens DKV Mobility erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- Avaloq
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DKDKV Mobility
IT Service Manager(m/w/x)
Ratingen
Vollzeit, Teilzeitmit HomeofficeBerufserfahren
Green Job
Nejo KI-Zusammenfassung
Managing external IT service providers for on-the-road payment solutions. Solid IAM expertise and ITIL v4 or Microsoft/IAM certificates essential. Parent-child offices, eBike leasing support, family-friendly working models.
Anforderungen
- Degree in Business Informatics or comparable qualification
- Certifications such as ITIL v4 or Microsoft/IAM certificates
- Relevant professional experience in IT service management
- Solid IAM expertise in identity lifecycle, role and authorization concepts, and recertifications
- Experience in managing service providers, SLAs, and KPIs
- Ability to transition projects into stable operations and resolve complex issues in Second Level Support
- Strong technical knowledge of IAM tools such as Azure AD/Entra ID and directory services
- Proficiency in ITSM tools (e.g., Matrix42) and Atlassian tools (Jira/Confluence) and basic knowledge of interfaces and scripting
- Analytical, structured, and independent work style
- Confident communication in German and English
Aufgaben
- Control and monitor service relationships with external partners
- Support specification, tendering, and procurement of new IT services
- Select suitable service providers
- Further develop existing services, SLAs, and KPIs
- Optimize services for quality, compliance, and cost
- Evaluate new technologies and solution approaches
- Provide recommendations for future business requirements
- Monitor applications and services to ensure stability
- Analyze incidents and ensure sustainable resolution in Second Level Support
- Plan, coordinate, and oversee IT projects from implementation to rollout
- Ensure smooth transition into operations
- Further develop IAM processes, including identity lifecycle and role concepts
- Ensure compliance requirements are met through recertifications
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- ITIL v4
- Microsoft/IAM certificates
- Azure AD
- Entra ID
- Matrix42
- Jira
- Confluence
Benefits
Flexibles Arbeiten
- Flexible working hours
Familienfreundlichkeit
- Family-friendly working time models
- Parent-child offices
Gesundheits- & Fitnessangebote
- Comprehensive company health management
Firmenfahrrad
- eBike leasing support
Sonstige Vorteile
- Modern learning environment
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens DKV Mobility erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
DKV Mobility
Branche
Other
Beschreibung
The company is part of a leading European B2B platform for on-the-road payment solutions, committed to a sustainable future of mobility.
Noch nicht perfekt?
- All for One Group
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